Food is fabulous, however twice in a row we ordered the gluten free version of something and my wife was plated with a fried clearly gluten taco that we'd have to send back every time. Their staff just don't care and their too busy to need to care
No
Not helpful when I asked about gluten free options. The “gluten friendly” menu was most of the same items on the main menu. I have Celiac, so I can’t just have it be “gluten friendly” and be safe. They didn’t have any details about the marinades or what I should really avoid. So I ended up ordering the salad. For $10 I could’ve bought 3 salad mixes at the grocery store and had 4 meals out of it. I got a few items for my husband and he didn’t find it all that good either. Your food is overpriced for what it is.
No
Due to the hand crafted nature of our food, variations in our supplier ingredients, and our use of shared cooking and preparation areas, we cannot ensure that our food is free from any allergens. We prepare our foods following procedures to prevent allergen cross-contact, but products containing wheat are made in our kitchens.
Summary -
Yummy but had issues ordering from the gluten conscious menu and chips are in shared fryer.
Story -
When I asked the server about gluten they immediately brought over the manager. Manager was great! They brought me the “gluten conscious” menu, explained that the chips are fried separately but the oil from both fryers are combined (so not GF but listed on the menu). I ordered the baja shrimp taco and the brisket taco on corn tortillas, mentioning the gluten allergy/menu to the server.
When the food came out, the shrimp was breaded and fried (so not GF), so we sent back with the server to redo. Then we realized that my partner’s burrito had vegan meat instead of the beef he ordered (burritos are not GF). He mentioned to manager who happened to walk by. Manager went back to kitchen and didn’t come back out until our food was out and correct. Everything was really good, including the mexican rice and street corn sides.
We tried to pay but the manager comped our meal. Very nice!
There is a bar and specialty cocktails but we didn’t try any.
— Somewhat
— Separate gluten-free menu
— Some
— Excellent
I told the server I had celiac disease, explicitly asked her to indicate that I was GF on my ticket, and she did not. She also told me the chips are cooked in the same fryer as everything else, so I did not have any. Anyway, I ordered the airstream salad with the grilled chicken and have been sick all day :(
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Poor
Tasty tacos on corn tortillas, no GF info on menu and only 1 fryer.
— Not very
— No gluten-free information on the menu
— Some
— Excellent
The person behind the counter seemed a bit unsure in dealing with gluten free requests, but then she also couldn't tell me what white wine they had, so she must have been new. Be sure to look at the "gluten conscious" menu to know your options before you order. That said, the chips are made in a dedicated fryer, and the queso and GF tacos we picked were great.
— Somewhat
— Some
— Good
The person who took my order was very knowledgeable about the menu and which items contained gluten and were safe. Food was absolutely delicious!
— Somewhat
— No gluten-free information on the menu
— Most/All
— Excellent