Torchy's Tacos

It's been almost a year and a half since my last attempt at eating at this location. The ordering process seemed to work better and felt fine afterwards. I'll add a star each visit as long as there are no issues.

I have eaten here several times. They have always been knowledgeable on gf menu. My favorite is the crossroads taco and chips w/ queso.

Celiac friendly?

Yes

I've given this place multiple tries. They don't follow their own protocols for gluten free. I ordered gluten free egg and cheese breakfast tacos. The cashier has a button on the screen to show that the order is gluten free. Once again the button was not used. I've gotten sick in the past. I'll not risk it anymore.

Celiac friendly?

No

Very slow service, ordered on line, came 45 minutes later and now have been waiting 30 minutes and still not ready.

Will try again. First try had bits of breading in my Baja Taco, but they assured me shouldn't have happened and remade.

Summary - Yummy but had issues ordering from the gluten conscious menu and chips are in shared fryer.

Story - When I asked the server about gluten they immediately brought over the manager. Manager was great! They brought me the “gluten conscious” menu, explained that the chips are fried separately but the oil from both fryers are combined (so not GF but listed on the menu). I ordered the baja shrimp taco and the brisket taco on corn tortillas, mentioning the gluten allergy/menu to the server.

When the food came out, the shrimp was breaded and fried (so not GF), so we sent back with the server to redo. Then we realized that my partner’s burrito had vegan meat instead of the beef he ordered (burritos are not GF). He mentioned to manager who happened to walk by. Manager went back to kitchen and didn’t come back out until our food was out and correct. Everything was really good, including the mexican rice and street corn sides.

We tried to pay but the manager comped our meal. Very nice!

There is a bar and specialty cocktails but we didn’t try any.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I told the server I had celiac disease, explicitly asked her to indicate that I was GF on my ticket, and she did not. She also told me the chips are cooked in the same fryer as everything else, so I did not have any. Anyway, I ordered the airstream salad with the grilled chicken and have been sick all day :(

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Tasty tacos on corn tortillas, no GF info on menu and only 1 fryer.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for breakfast/brunch
• Good for dairy-free
• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Good vegan options
• Good vegetarian options
• Offers online ordering
• Offers outdoor seating

The person behind the counter seemed a bit unsure in dealing with gluten free requests, but then she also couldn't tell me what white wine they had, so she must have been new. Be sure to look at the "gluten conscious" menu to know your options before you order. That said, the chips are made in a dedicated fryer, and the queso and GF tacos we picked were great.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

The person who took my order was very knowledgeable about the menu and which items contained gluten and were safe. Food was absolutely delicious!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent