Twiggs American Gastropub

I just purchased food here and I did a pick up order. I’ve heard good things from friends and family since they have celiac disease and stated they were good about food allergies. Well I got home and consumed what I thought to be the gluten free pasta with my add ons that I added to the order. Long story short they forgot my add ons and the regular pasta order had my add ons so I unknowingly consumed the wrong pasta and I will be sick. What people don’t know is that people react differently to consuming wheat/gluten. My throat feels like it’s closing and also with celiac it attacks the small intestine and damages the lining which creates a domino effect of GI issues for me. It takes anywhere from 6 to 18 months for the lining to fully heal from ANY gluten/wheat consumption/exposure. I’m seriously so frustrated and disappointed that NONE of my food was labeled and my order clearly indicated my food allergies. I will not be eating here ever again. If you have any sort of food allergies I’d check with the staff MULTIPLE times to ensure that you don’t get sick. I added a photo for reference.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

I can say its gluten free but the service is terrible. They have a deal with a local hotel to deliver there. Got the order wrong, 90 minutes late, and then when I asked to be reimbursed for missing meal, sent cash over to the hotel for less than the price of the meal! Never again.

Celiac friendly?

Yes

When we informed them of our Celiac challenge, they returned with a hand-written rundown of the whole menu - noting when things had chances of contamination etc. It was great!