Review of Umami Sushi Hibachi Restaurant and Bar

I would warn any celiacs to avoid dining at this establishment, especially on busy times.

We read the reviews of the restaurant and were hopeful that this would work for us. Needless to say, we will not be returning.

Here are a few reasons why…

1- The restaurant was very busy, the server was NOT knowledgeable about celiac although believes she was. She also didn’t even know they had a one page GF menu. When we talked to the manager he seemed rushed and couldn’t confirm if the rice was safe. Later passed the information to the server that although the rice was GF, he was worried about cross contamination. So we couldn’t have any rice on the sushi :(. Very few sushi places can accommodate. I do understand this and we rather we safe that getting sick.

2 - We ordered a GF Boston roll which came on the same plate of other gluten containing sushi my family had ordered . The server noticed it and asked to separate and put on another plate. Then she came back and said that it didn’t touch. I politely told her, we couldn’t accept that roll as it was already placed on the platter that had gluten flakes all over. Simply transferring her roll to a new plate would not get rid of the cross-contamination.

3- They remade the GF roll and brought it on a new clean plate with “glaze on it.” Had to send it back AGAIN as the glaze had gluten. By the 3rd time the GF roll came back it was finally just “ok”. By the way we even had to go back and remind them to change their gloves which they wouldn’t have even thought of until we mentioned it. The manager had to tell the guy making the sushi to change his gloves.

4- By this time my daughter was starving and everyone else had eaten their dinner. She ordered a second roll with cooked salmon and they gave her raw salmon. By then she was just so hungry that she ate it anyways. Sadly we left disappointed with our visit.

Overall “Celiac”experience - 1 star. Thankfully after all of that, she was able to eat something and did not get sick, but had we not been on top of it, she would have for sure gotten sick.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average