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This is a mostly safe dining spot. Have had a few near misses. The manager has always taken care of any problems instantly, and usually with a refund. Can't recall every getting sick here, but there have been near misses. The near misses have mainly come from wait staff not knowing the issue and absent-mindedly throwing a bread stick on stop of a salad, for instance. You know, no salad is complete without a bread stick! :-) We dine here frequently so many of the staff know us by face and already know three of us are GF. One of my children loves the pizza and eats that exclusively. On Tuesday nights kids eat free and that's an added bonus. A free GF pizza for the GF kiddo! That's a $10 bonus right there.
Love the Cuban black bean soup with (specially made) Cobb salad. They are conscientious. GF pizza is ok.
the chain goes out of their way to make sure celiacs have a varied and tasty selection. sometimes the staff messes up but an apology follows.
so true about 2 servers coming out. i was very impressed! the waitres even said they have a seperate section in the kitchen where they prepare their gluten free food. i got the pizza and it was amazing. so going back again=). Did not get sick and everyone was extremely nice and understanding
They do have gluten free pizza as well as a chicken dish. If you are dairy free you are out of luck with the pizza- no daiya cheese. My personal pizza without cheese had three pieces of dried pepper a couple of tomatoes a couple of mushrooms. I only ate one piece it to keep company with my friends . took it home and pitched it. Sauce might have helped to keep it moist. Perhaps the chicken ?
Questionable, the pizza tasted fine, but now my stomach hurts pretty bad. I might be in for a long, painful night:-(
The pizza tastes like PIZZA!
I've ordered their GF pizza and hamburger. Both were delicious! The staff are very knowledgable and go through training. The managers personally deliver the food to avoid contamination. They use the GF Udi's buns for their burgers, which are fantastic! Not at all dry or crumbly!
I went to eat at this location tonight and was very impressed on how knowledgeable and friendly they were about my Gluten Free needs. I had the Caesar Salad and Veggie Pizza off the Gluten Free Menu and the pizza was brought out by the manager who assured there was no cross contamination. I then had the Ice Cream Sundae off the GF menu and although simple it was nice to have a dessert option. It was a great experience and will definitely be going back soon :)
The service was the worst that I've seen in 38 years. It's one thing to get bad service. But another thing to get a Attitude from the waitress!!! The food was great what little of our older came out. The Management couldn't even come out to see us. Nor would they answer the phone when called. The bad thing is . It was not even busy! No excuse!! I can only hop that it was a one time Occurrence. Just be warned .
Hooray for a place with so many GF options in my area! It was so refreshing ordering a burger, and not having to omit the bun! They use Udi's GF buns. It was quite tasty, and the waitress was very helpful.
GF pizza is the best I've had. Several other menu items also available inc. GF beer. I found managers knowledgable & helpful.
Staff is very friendly but we are always disappointed by the food. Yes it's a chain so I guess I shouldn't expect perfection. Last time we did take out here was a big old breadstick sitting right on top of the GF labeled entree with the words "GF no breadstick."
We tried the Gluten free pizza. It was not very good. It was very dry, very very thin and there was very little sauce on it. In addition, it was pricey for what you received. I also had a garden salad and the lettuce was not very fresh nor did they put many other vegetables in with it. The balsamic dressing was pretty good. My son had the gluten free hamburger and that was pretty good. I would have only rated it 2 stars considering the quality, size and price of the GF pizza. But since they are at least making an attempt I decided to give it 3 stars. With that being said attention Uno Chicago Grill it is time to up your game with this.
Horrible service. I order a burger with a gluten free bun. It took 45 minutes and came out WITH A REGULAR BUN! Abhorrent. Server didn't seem to care. Took another 20 minutes for the replacement. If you are offering gluten free, especially a chain, be prudent.
Absolutely not safe for any with Celiac or a severe allergy since there is a considerable amount of cross contamination
They recently added Chicken Spinocholly to their gluten free menu. It's to die for. If you order out be careful one time I got bread with my food. Granted it was wrapped in tinfoil and outside from the rest of the food and only happened once be careful. Other than that I love this place. No cross cross contamination yet :)
This place seems to change management more than any place I've seen. I've had some of the worst dining experiences here from intense cross contamination to multiple ingredients and items that they simply "ran out of," to just sloppy staff. Managers reluctant to replace or refund when their staff messes up. I am beyond *not* a fan. SO glad that I can get GF pizza elsewhere now. Their pizza is skimpy and not very tasty (they're just frozen pizzas that they heat for you) in the first place. :(
Pizza is really good and you can now order a burger with a bun and the bun is actually good! Don't waste your time with cheeseburger in paradise for a good gluten free burger with bun. Their bun falls apart before your first bite. This bun is soft, but has something to it!
I have been sick from the food 3 times... Although certain gf items off the menu are safe, many have been cross contaminated; salads, pizza, along with anything grilled... Anything baked is okay however I do not consider this a gluten free restaurant for someone with celiac disease.
The gluten free menu was rated very good by my daughter but during her visit we went to Uno's twice and she had the gluten free pizza both times because it was too good to pass up!
No gluten free menu or pizza. Take it off the list . 12-27-12
There is no gluten free pizza on 12-27-12. No gluten free menu. Take it off the list.
Small GF menu available, including beer. Pizza was fine.
Always a good experience GF no matter what location.
the pizza was phenomenal! I had a really good gf bean and lentil soup.
I'm glad they offer GF pizza (and rolls, but haven't tried those), but the pizza is like cardboard and it is pre-made (unless you ask for unusual toppings and they accommodate you, then they will make a fresh one, but still tastes bland like cardboard).
the crust was nice and crisp. they also carry redbridge which is nice. the manager personally delivers the gf meal, not the waitress. They now have buglers with Udis buns. All they need is a dedicated fryer now. They recently stopped carrying redbridge but now carry a Belgian amber ale (I checked it out and it had been tested having less than 5 ppm gluten even though its brewed with barley).
Have eaten here regularly with no issues. Attentive to cross-contamination issues and very accommodating.
The pizza is not the best but I always feel very safe eating it. Redbridge is always great to have as an option as well.
Excellent choices and they do gluten free well
UNO's catered a banquet I attended and I had been in contact with them ahead is time and trusted that they understood cross-contamination. They went to great lengths to prepare me something separate off their gf menu but I still ended up very sick before the end of the meal. I don't know if the fact that they prepared it in a different kitchen than normal made a difference but by the degree I was ill, I'm sure it was more than cross contamination.
The one on Ohio does not offer Gluten free pizza, but the staff was very nice and apologetic.
Staff was VERY knowledgable about the gluten free menu each time I've eaten here. Even the bartender (who brought me my take away pizza) assured me that the pizza was 100% GF, he even used the term "no cross contamination". This is a trustworthy place to eat with a decent selection to boot.
While in Las Cruces on business and stopped in at Uno's one evening, I was very excited when I heard an employee tell everyone in the kitchen that my table was gluten free. He also brought me a Redbridge beer with the cap still on "to reduce the chances of any cross contamination"... wow! Thought I was in for a no problem meal because of the apparent care they take here... No such luck, later that night, I had a very bad reaction. The food was also only ok tasting. Definitely not worth the money!
My daughter has celiac disease so eating gluten free is very important. UNOs always does a fantastic job with cross contamination and making sure her food is prepared properly. They have no option for gluten free pizza on their kids menu but if your child orders a make your own gluten free pizza UNOs will only Hargreaves you the kids menu price which I find fantastic. Gluten free items are always so much more expensive having a company that WILLINGLY charges you less is wonderful. However even if you buy a gf pizza to go their prices are still decent. No huge mark up just because it's GF. For this reason we seek out UNOs restaurants while out with the family. The are kind and understandings and my daughter doesn't feel completely different and doesn't have to eat grilled chicken or a naked cheeseburger all the time.
Ordered a gf pepperoni pizza with extra sauce on the side and it was the best I ever tasted from an UNOs! I make the drive to this location instead of the latham location near my house because their gf pizza is so much better!
Great gluten free menu! I had the pizza, and it was yummy!
Gluten free chicken dishes very yummy!
Good gf pizza. I recommend the takeout special for 2 gf pizzas for $13.99 (compared to 1 for $12). They will even give you one frozen if you want to save the 2nd one for another day. Or you can get 1 gf and one gluten filled thin crust for $13.99 if you are feeding a gluten eater too.
The best deal at Uno's is the take out special for $13.99...you can get 2 of the gf pizzas (or 1 gf and one non-gf if you are with a gluten eater)....especially since just one pizza is $12 if you eat in. They will also give you one or both of the pizzas frozen if you want to save one for later & eat one now.
I almost always have a great gluten free experience at Uno's, but this was the best. My waiter was also a celiac sufferer and he not only took care if me but gave me plenty of tips for getting around Boston.
Gluten free pizza! Really good, too. I really like their hamburgers (without bun) and the stuffed baked potato side dish.
not too many options, but love the pizza. gfree only comes in thin crust. wish they had gf deep dish
Pizza was good says the teenager and I had the Baked Stuffed Chicken and it was so yummy !!!
Gluten free pizza and dessert. Pretty good.
frozen premade overpriced gf pizza.
not fresh gf. toppings already selected.....they said it was premade frozen. yuck
Excellent salad-order taker knew of GF menu and got it for me-manager wasn't aware of it
My old boss bought me Uno's gluten free pizza when I left my job and it was the first time I had it. Definitely a great choice. I'm not a huge fan of Uno's deep dish pizza, which is why I gave it 4 stars compared to 5 (and since I've had better GF pizza), but if you're looking for gluten free and craving pizza, great choice.
The GF pizza crust was a little bland & cardboard-like for my tastes but their other GF dishes are good. The baked stuffed chicken is excellent! One server I had here is/was even a Celiac sufferer herself. I would definitely recommend them.
There gf pizza is great! Great service and a great place to eat when you have to eat gf!
Great pizza and awesome price.
I love UNOs gluten free pizza!!!! A chef comes in before the restaurant opens to cook the gluten free pizzas so that they do not get contaminated. They have a gluten free menu and the service is great. If you order To-go or online you get 2 pizzas for $13!!!! They only have personal sizes but the portions are bigger than most "personal sizes." BEST PIZZA EVER!!!! Also they have gluten free desserts including bananas foster; which is delicious. Enjoy!
Food was delicious! Service was alright. I prefer the UNOs close to where I live but I can't complain about the food.
Impressed with the menu. Wish the fries and nachos were on there but nice overall.
Love the pizza!
GF pizza is pretty good. Mine took forever because the preparer dropped the dough in wheat flour and had to start over. I was grateful he did start over and the pizza was indeed GF.
I have had very good meals and service here I prefer the GF meals over the their GF Pizza.
Gluten-free pizza here sucks unless you like bland ingredients on tasteless thin crust
Amazing gf pizza. The manager brought it out herself. Sadly, we are moving and I wont be able to go back.
No cross contamination
Uno's has a fairly big gluten free menu, but there GF pizza is so good that I haven't veered from it to try anything else. You can even order it to go and there are coupons on their website.
Great gf food.will be back.thank you uno's
They have the best gluten free pizza! Can't really tell there is a difference and have never felt sick after:-)I go to the one in Braintree,MA! Give it a try:-))))
They have a GF menu - including pizza and beer! Staff is very knowledgable about what can and can't be made GF- free.
my son loves the gluten free pizza the gluten free chicken with spinach is great
Staff is always accommodating. Manager is very knowledgeable too.
We love this restaurant. Our family has Celiac's Disease and Eosinophilic Esophagitus. The staff is great and they give us the gluten free pizza crust for my daughter to use at make her own pizza.
got sick twice from what I have to assume was cross contamination at this location. a friend with celiac had stomach pain after eating at a different unos...stay away so many safe places have gluten free pizza now
Pizza's pretty sub par & most staff was less than aware. Other menu options are pretty good.
wait staff knowledgeable and pizza good. never had issues after eating @ this restaurant.
Great GF Pizza!
Love their gf pepperoni pizza! I got takeout and brought back to my hotel and they even included napkins, a plate, cheese, and red pepper flakes! We have lots of options for gf pizza at home in MN and this ranks up there with the best. I wish their local location hadn't closed in 2008. Super friendly staff too.
Had the gluten free pizza it was good considering that I have not had pizza in awhile
Great GF menu . www.GlutenFreeRealtor.com
pizza was good. staff not very knowledgeable and my pizza was cross contaminated I think.
there food was fabulous. i had a veggie pizza and the crust was one of the best i ever had! go here well worth it.
had a large gluten free menu plus the waitress was very helpful. manager was very helpful.
I luv uno's they have some of the best gluten free pizzas
Staff were friendly and helpful. My takeout order from the gf memu was contaminated and I got sick. :-(
very good gf pizza, you can have the pre-made Pizza's or make up your own on their gf crust
Tried their GF pizza and the best I can say is it was edible. The sauce had no seasoning & pretty much tasted like tomato paste.
they rock, GF pizza is great for families with 1 GF kid who doesn't want to be left out!
Super careful. Even two servers come out, one carrys out the gluten free items so there are less CC issues. GREAT FOOD TOO!
pretty good gf pizza with a decent amount of toppings. good prices and the manager came out to talk to me about food prep
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