Urban Stack

14 recent ratings
$$ • Restaurant
Reported to have a gluten-free menu
Safety Rating
11 ratings

As rated by the community

12 W 13th St
Chattanooga, TN 37402
Collections
In 6 Public Collections

Most Recent Reviews


Overall Rating

Review


Excellent! The whole family loved it. They offered a gluten sensitive menu for my son with celiac offering lots of burger options and were very knowledgeable about celiac disease. The manager oversees the orders. They have a gluten free dedicated fryer with the best fries in town!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 month ago read full review

Celiac

Overall Rating

Review


Food was delicious and they offered so many gluten free items. Server, Justice was very understanding of my daughter’s celiac too and made sure everything she ate was prepared properly.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for lunch
Updated 2 months ago read full review

Symptomatic Celiac

Overall Rating

Review


Knowledgeable about cc. Didn’t get sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Gluten-Free Menu

Categories

  • Dairy-Free Friendly
  • Dinner
  • Keto Friendly
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Outdoor Seating
  • Restaurant
  • Takeout
  • Vegan Friendly

Photos


Gluten-Free at Urban Stack
Gluten free menu
Add a photo View all photos

More Reviews


Overall Rating

Review


Gf buns and dedicated fryer for fries and other side items

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 4 months ago read full review

Celiac

Overall Rating

Review


Great food. Knowledgeable staff. The burger and the GF bun were amazing. Dedicated fryer for GF.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 6 months ago read full review

Overall Rating

Review


We have a good experience here every time we come. I ask for a manager to place our order. I ask for a glove change and to cook the burger on foil in a separate pan. They say they have a dedicated fryer. They have GF buns and vegan cheese. It’s my 5 year old’s fav place to eat in town.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 10 months ago read full review

Overall Rating

Review


Great food. Dedicated GF fryer. GF buns. Nothing is mixed in with the ground beef that would add gluten. Celiac daughter had a burger and fries with no problem. Staff was knowledgeable and kind.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Symptomatic Celiac

Overall Rating

Review


Our food was really good. Dedicated GF fryer. I had the Strauss Burger with a side of fries. The bun held up to the burger. Service was really good. Servers communicated to the kitchen that it was an allergy. No issues.

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Burger was great. They have a “gluten sensitive” menu that lists available options. Their fryer is not GF, according to that menu, GF side options were so-so.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

Celiac

Overall Rating

Review


Great burger and sweet potato fries! The manager stated that they DO have a gf fryer. No reaction. Would definitely recommend!!!

Safety


Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
Updated 1 year ago read full review

Celiac

Overall Rating

Review


Amazing!! Our family has 2 ppl w gluten allergies and one vegetarian. The options were great! Knowledgeable staff. Dedicated fryer for fries. Highly recommend.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

Updated 1 year ago read full review

Celiac

Overall Rating

Review


I was a bit disappointed that they fry the chips and fries in the same fryer as their onion rings. There was not a good appetizer selection at all. There were some sides, however the fries were what I was excited about. They had a gluten free bun and it was pretty good and I had a side salad. The waiter was very knowledgeable and kind about celiac.

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 2 years ago read full review

Overall Rating

Review


Ate here twice while in Chattanooga, 4 of us have celiacs and nobody got sick. The first time our server actually had celiac & the second time our server was very familiar. Felt very comfortable eating here! Best GF buns I’ve had in a long time!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Overall Rating

Review


It's a noce,nice, casual place with good burgers and gluten free options

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 2 years ago read full review

Overall Rating

Review


The food was delicious. Staff was so nice and made sure all my stuff was gluten free. Very much attention to detail. Fry the French fries and the sweet potato fries in separate fryer. Gluten free bun was really good and soft.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Gluten Intolerant

Overall Rating

Review


Short wait. No one in line. Seated quickly. Table had visible food crumbs on it. I asked for table to be wiped down and was told oh that’s just remnants of the tape used during COVID. No it was not. I requested it be wiped down again, which she did. I ordered a simple bacon cheese burger with tomato, pickle, onion Mayo, mustard. I received a bacon cheese burger with about four tables spoons of ketchup and some overly sweet, disgusting grilled onions. Took forever for wait staff to reappear in dining room so I could ask for the correct condiments. Was edible once I scrapped it off and added those. Otherwise, bun was very grainy and fell completely apart. They do NOT have a dedicated fryer according to menu. Onion rings (not gf) are fried in same fryer that they use yo cool the fried foods on the gf menu. There is a far better burger establishment in Chattanooga that is more expensive and further away from home significantly. Next time I will take my money there instead of urban stack.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Other


Other Characteristics
  • Offers outdoor seating
Updated 2 years ago read full review

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Offers outdoor seating
Updated 3 years ago read full review

Overall Rating

Review


Great food. Dedicated fryer for GF fries. Bun was free of gluten, dairy and soy. Allergens clearly marked on carry out bag. Satisfied with experience.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for takeout
  • Good with other allergies
Updated 3 years ago read full review

Celiac

Overall Rating

Review


This place is over priced and not good. It’s my personal opinion. There’s not a lot of options and their constantly shoving their home made pickles down your throat and their not amazing.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Updated 3 years ago read full review

Overall Rating

Review


I went here for lunch today with my boyfriend. I can't have wheat or dairy because of allergies. It's not life or death, but they make me nauseous. My boyfriend is vegan. We were hesitant about coming here because the website didn't mention anything about gluten-free options, but Find Me GF said it did. Our waiter was very accommodating and gave me the gluten-free menu and answered all of my questions.

They can do lettuce-wrapped burgers (free of charge) or gluten-free buns ($1 extra). As for vegan food, they definitely have a vegan burger and a vegetarian patty (unknown if it is also vegan), along with other vegetarian options like salads and sides. The GF bun was spongy and not the best, but I'm delighted they had the option! The vegan mushroom burger was good according to my bf, but the patty itself fell apart quite a bit.

Updated 4 years ago read full review

Symptomatic Celiac

Overall Rating

Review


The staff here blew us away.. I would highly recommend! My 8 year old got to have chicken tenders.. and she loved them( she is a hard sell)! The manager/cook came to talk to us. Best experience

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


Never gotten sick here. My husband has celiac and just gets a lettuce wrap. They are great!!

Updated 4 years ago read full review

Symptomatic Celiac

Overall Rating

Review


The wait staff, cooks, and manager were aware of celiac and they were amazing! Also, the gluten free bun was amazing.

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


Amazing service! Safe food! The manager is knowledgeable and goes the extra mile to ensure safety and quality. The only reason that I didn’t give 5 stars is that they have changed the process they use for making French fries and it is no longer possible to get safe fries. But you can still get safe sweet potato fries and the manager took the time on a busy Saturday afternoon to make potato skins for me. I highly recommend!

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


My college student son got sick here twice a year apart. He tried again because of so many positive reviews and things being marked GF. He thinks there is a cross contamination issue with the buns and condiments/toppings

Celiac friendly?

No

Updated 4 years ago read full review

Gluten Intolerant

Overall Rating

Review


Enjoyed the bacon burger with potato salad.

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Amazing food, excellent gf choices, friendly waiters, great atmosphere, not expensive!

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Urban Stack was amazing. Visiting Chattanooga on our honeymoon and was craving a burger. I am gluten and dairy free, and celiac. Matt brought out the recipe book to make sure the potato salad would be safe for me. The menu was huge, there were way more options than I am used to. I had the mamacita burger which has chorizo on top and it was absolutely amazing. Had a gf bun that was soooo soft. My husband had the bacon cheeseburger and loved his meal as well. 5 stars for Urban Stack. Wish we had one at home.

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


The staff here was great! I ordered my burger on a gluten free bun and the server immediately asked if I had a gluten sensitivity. She let me know that their regular fries are fried in the same oil as their onion rings but she could make the sweet potato fries in a separate fryer so they would be gluten free! Everything was great including the triple berry milkshake and everyone on staff was very friendly and helpful!

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


Have a great GF menu. Staff was great! Food delicious!

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Updated 5 years ago read full review

Celiac

Overall Rating

Updated 5 years ago read full review

Overall Rating

Review


The staff was understanding and knowledgeable. The separate gluten free menu made it easy and stress-free to order a gluten free meal.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Delicious. Staff is knowledgeable from the moment you walk in the door. Very attentive and reassuring.

Updated 5 years ago read full review

Overall Rating

Review


Went here specifically witg my 10 year old Because the Internet said that this place had an allergen sensitive menu they did not have my server said I could have all of two things with a dry salad the manager tried to stop me on the way out saying that no they could make me something but I'm not going to pay $50 for a meal that I can't eat anything but a hamburger patty on a dry salad no thanks

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Delicious food! Many options available!

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Good experience. They had a GF menu and the burgers were delicious (with a GF bun). Good atmosphere and friendly staff.

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Burger was awesome! Manager took order & asked how sensitive I was with cross contamination. I hesitated (because I read other reviews so I didn’t expect that issue) and she said it mattered with the sides. I told her I was doing potato salad & she said I was good; guess CC is only an issue with cooked sides.

Updated 5 years ago read full review

Celiac

Overall Rating

Review


So nice to go somewhere that has a great burger, a great GF bun and they make you feel like they want to take care of you. Love this place and will defend go back when I’m in Chattanooga!

Celiac friendly?

Yes

Updated 5 years ago read full review

Overall Rating

Review


Today was my second time stopping at this delicious restaurant passing through Chattanooga. I got the yard bird on a gf bun. Super tasty, haven’t felt sick at all. My waitress made sure the manager and the kitchen were aware of my celiac. Will definitely be back! So far my experience has been Celiac friendly for sure.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


I had the most delicious burger here with a gf bun and everything! It was the phillycheese burger. Sides we good too. Couldn’t have the fries though, shared fryer :(

Updated 5 years ago read full review

Gluten Intolerant

Overall Rating

Review


We are visiting and ate here the first day ... and everyday since. They have the very best HF hamburger buns I’ve ever eaten. They order them from a bakery in Minnesota. The variety of burgers seems unending. I highly recommend! If you want sweet potato fries, call 20 minutes before you arrive and they will heat up fresh oil for your fries.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Enjoyed eating here after being diagnosed with Celiac disease. The staff were helpful and helped us find gluten free options. I enjoyed the chicken philly burger. The gluten free bun was ok, though I’m not a fan of most gluten free breads.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Great food, great service and they fired up a new fryer so we could have French fires. Very knowledgeable about celiac.

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Have a good GF menu, staff seems to understand concerns. Has been no issues so far.

Updated 6 years ago read full review

Overall Rating

Review


delicious! they have a gf menu and GF bun. shared fryer so no fries but the potato salad is so good.

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Definitely celiac friendly place with super tasty food, great service and lots of menu choices.

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


Great burgers and awesome service!

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


food was really good. the place is amazing, the atmosphere and the vibe was soo unique and warm. it's a redone 1897 train baggage building. Soo cool. I enjoyed the food however I did get a reaction, don't think the server understood the difference between being just gluten free and that of celiac. I still enjoyed eating there and my family (not celiac ) loved the food.

Updated 6 years ago read full review

Overall Rating

Review


This was my favorite restaurant to go to while visiting Chatt pre-celiac, so I was overjoyed to realize they had gluten free options! I had a burger and the Gouda corn. The burger was good but that corn was life changing! So delicious and I can see why so many reviewers recommended it.

Celiac friendly?

Yes

Updated 6 years ago read full review

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