Violette Bakery is a great place to get gluten-free treats. The baked goods are generally yummy and it's a relief to walk into a store where everything is gluten free. However: the owner's customer service leaves so much to be desired that I don't want to give her any more business. She messed up the writing on my son's birthday cake (spelled his short and common name wrong) and could only claim that "human error" is always a possibility. She doesn't care much about allergens beyond gluten + dairy. Her online ordering system is a mess and impossible to navigate and when I tried to contact her about an order that wouldn't go through, she said it was my own fault -- "user error" was the term she used. I really really really hope someone else will open up a GF bakery in the area because I am done with this place.
— Yes, the establishment is dedicated gluten-free
— Average