Viva Chicken

2 recent ratings
$$ • Restaurant
Reported to have a gluten-free menu
9121 Sam Furr Rd
Huntersville, NC 28078

Most Recent Reviews


Gluten Intolerant

Overall Rating

Review


Used to eat here all the time before becoming gf. Not many options are soy free

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 4 months ago read full review

Symptomatic Celiac

Overall Rating

Review


They have GF items marked (basically anything that isn't fried and wrapped). It's delicious and they have tons of options. Staff isn't super knowledgeable but since we don't order the fried stuff I feel pretty confident.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Overall Rating

Review


This is restaurant specific, they have no idea what gluten is...no idea. Also see below, they don’t care about you as a person much less if you have an allergy.

I love this restaurant chain and eat at it often, the staff, other than the person taking the order, was the rudest and most unprofessional I have seen in a long time in the restaurant world. They also don’t seem to care about sanitation or protecting the customers. I watched them take something back from a customer and hand it behind the counter to the cooking side of the kitchen. Additionally. I ordered a side of fries for my family to share, overall over a $50 order. I went back to the counter to get the fries and the manager said “I didn’t order fries”. Just then the a basket of fries appears in the window. We were one of two people in the restaurant. The other couple, as they are picking up there food told the manager that they didn’t order fries. The manager then says to me if you want fries you can get back in line and order them. I was so taken back, I went back to my table to get my receipt, and sure enough they hadn’t charged me for fries, which I was happy to pay for. I asked her why did they make fries if no one in the store had ordered them, and the cashier said it was her fault she knew I Ordered them and had them make them. Then the manager stepped in and made sure I paid for a basket of fried, which I had to wait on them to remake, while the rest of my food went cold. Additionally, the facilities were sticky, greasie, and over all dirty.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 3 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu

Categories

  • Dinner
  • Restaurant

Photos


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Tips


Gluten Intolerant

They use soy in almost everything. Soy allergies beware

4 months ago

More Reviews


Overall Rating

Review


Great gf options and the food is always good

Updated 4 years ago read full review

Overall Rating

Updated 5 years ago read full review

Symptomatic Celiac

Overall Rating

Review


Great GF options. Have a GF menu. We eat here all the time and recommend it to everyone! Food is delish and fresh!! Have great kids meals with fruit and pulled chicken!

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


I have eaten there several times. I get the 1/4 chicken, green beans and cilantro infused rice. I have never gotten sick but I always order the same thing.

Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Review


NOT CELIAC FRIENDLY!!! When I was assured what I ordered was gluten free, I expected it to be. I was getting sick before I could get halfway through lunch (which is probably a good thing so I didn't eat more of that garbage). Staff believes they are knowledgable and are NOT. At all. Previously, corporate never returned my email requesting information regarding gluten free items on their menu. Today is a beautiful day and it is now ruined, because I will be spending sick instead of with my 3 year old daughter. Viva Chicken?!! Morte Chicken!!!!!!!!

Celiac friendly?

No

Updated 7 years ago read full review

Overall Rating

Review


I had the Quinoa Stuffed Avocado and love it! Staff was very patient and went over the whole menu and identified what was gluten free.

Updated 7 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Lots of gluten free options, let them know your gf for a glove change. Tasty, Rice bowl or stuffed avacado and passion fruit drink is my go to.

They have allergy menu online and in house if you ask.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Super frustrated with Viva Chicken, I’ve been eating here for months and only just found out that the chicken is all marinated with ingredients containing wheat, which means all chicken is contaminated with gluten. Won’t be returning as not being able to eat the chicken makes the menu pretty sparse.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Offers online ordering
Symptomatic Celiac

Overall Rating

Review


The chicken is no longer gluten free. The staff was clueless, but finally a manager came out and said that the chicken is now marinated in beer that contains gluten.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Overall Rating

Review


No longer gluten free!!!! They now put PBR in chicken recipe. NOT GLUTEN FREE ANYMORE.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Symptomatic Celiac

Overall Rating

Review


Their chicken is marinated in NON GF Beer. Caution if wheat allergy or celiac. YOU WILL GET SICK

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