West Town Bakery & Diner

The person at the counter kept trying to get me to buy a rice krispy treat, and when I asked if they were made with special GF rice krispies, she told me that the cereal is already gluten free. It is not, it contains malt. When I told her this, she argued with me about it and assured me the chef is very knowledgable... I also had a slice of chocolate GF cake from here and got pretty sick afterward. Not 100% sure that it was the cake, but it was the only food I ate that could have triggered a reaction

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Bakery portion is great. Cupcakes, cookies, and cake balls are all delicious and gf.

Despite a menu that really stressed gluten free dining, it's not even remotely close. The limitation of gluten free is no difference than eating at McDonalds. The heavily altered food that we were able to get was very good, but pricey considering we got half the food that anyone else gets.

Celiac friendly?

No

Gf cake balls and muffins are awesome. Moist and delicious. They have a large selection of gf baked goods that I still have to try.

Celiac friendly?

Yes

1 GF item

According to our waitress, the only GF menu item was the chilaquiles. The salsa verde is so thin the chips soaked it all up and the dish was still dry. I had to request extra sauce and sour cream, which did very little to improve the dish.

BF ordered the Chicago Stockyards w/no mushrooms. What he received was not even close to what he ordered; neither of the 2 waitstaff who handled our dishes even noticed. Our waitress was too busy conversing with other employees, we had to flag someone else down to request the correct dish. This time, the item was correct, but still wrong as it included mushrooms and lacked the side of toast.

We loved this place when it was part of Bleeding Heart Bakery. It is unlikely we will be back.

Celiac friendly?

No

Celiac friendly?

No

For what should be a slam dunk for a bakery that specializes in allergy free cakes (including gluten free) the menu and staff are anything but gluten free knowledgable and accommodating.

Celiac friendly?

No

The staff has not been trained on what gluten is or what it's in on the menu. I ordered potatoes that I was assured were gluten free. After a few bites, I could tell they'd been fried and that there had been breading in the fryer. I asked the waitress, and she assured me they were gluten free, but I asked her to check anyway. It turned out they were fried in oil where things had been breaded. There was no apology issued nor was there an offer to remove the price from the bill even though I could not eat the item.

Celiac friendly?

No

Staff not knowledgable staff about menu. Waitress gave me the wrong info when I asked specific questions about food on their menu. Overly sweet baked goods.

Celiac friendly?

No