Review of 110 Grill

We've been to other 110 Grill locations and have had great experiences. The Hanover location is new, but close to home, so we've tried it twice. The first time the service was very slow, which we chalked up to having only just opened. The second time was also slow, even though they'd been open long enough to work out the kinks. More importantly, they are supposed to bring orders prepared with allergies in mind specially marked and delivered by a manager. They did not do this, and we had to send back a burger because the server did not know if it was gluten free. The manager came over to apologize and said the burger would be comped, but it took them 45 minutes to return with a properly prepared burger. By then, everyone else had finished eating, so we just boxed up the burger and left. And to make matters EVEN worse, the burger caused a reaction when finally eaten at home, suggesting it had been contaminated.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good