Review of 110 Grill

Put a gluten flatbread in a gf box and bag, which my son ate and became sick from that evening. I called to speak with the manager the next day about it, he said it was his initials on the box and asked how my son was and that he would look into everything and call me back. No call back! I had to call later that night same manager said the Area Director would call me shortly. I missed his call, called him back 10 min later and his phone was off, he called me back the next day, was apologetic and said they would go do training at the location again. He sounded defeated as I also told him we had eaten in the location a few weeks prior and servers were delivering marked allergy items with other food in their hands. Only managers should be doing this with nothing else in their hands. I emailed on the website and Dir if Ops called me quickly and informed that they and others are going back to train at that location this week. We won’t bring my son back anytime soon. Overall a disappointing experience and a restaurant that we thought we could trust. We know places are short staffed and this location is new, but the basics for what these restaurants are known for are not being followed. Trust lost in this house.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Separate gluten-free menu