Review of Alicante Restaurant & Lounge

84 Uxbridge Rd, Mendon, MA 01756

Overall Rating

Review


Went tonight for a birthday. Called ahead and was told that "99% of the menu can be made gluten free". Get there and upon walking in we are asked how many by the hostess and told her 5. As rude and cold as can be she made it a problem that we were there and said she had no idea where to seat us. Not a "Hello", "Welcome to Alicante", a smile - NOTHING. Didn't walk us to our table but did point to it in the lounge.

Go to order and after 3 options I was told by our waiter that the options in fact couldn't be made gluten free. Asked for the manager at this point before I almost walked out, who then came over and explained that again the options could be made gluten free. Clearly the staff is all over the place and poorly trained in a FOOD DISEASE that they advertise they cater too. This is untrue and just to get you in the door. They lie and say everything is made fresh to order which isn't because if it was then why is everything pre-made and now can't be made fresh to order like the stuffing to the artichokes and the salmon special. Fresh is fresh right?

Overall the food was just ok, the woman at the door who I'm told is always there is just a complete witch and made the experience dry from the very first second. Why would you put someone so dry at the door?

The only saving grace was the manager who after being requested stayed with us and made sure the experience didn't get worst. I'll never ever go back and my family goes quite frequently yet this was my first time.

Celiac friendly?

No

Updated 7 years ago

Gluten Intolerant