Augustino's Rock & Roll Deli

21 ratings
$ • Deli, Sandwiches
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Burgers, Pizza, Sandwiches
Safety Rating
10 ratings

As rated by the community

300 W North Ave
West Chicago, IL 60185

Most Recent Reviews


Celiac

Overall Rating

Review


They call their menu “gluten freedom”. They state their daughter is gluten free and “they get it.”

I haven’t had a that good of a burger in a very long time. They offer more than one choice of bread for their sandwiches.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for takeout
  • Good selection of healthy options
Updated 4 years ago read full review

Celiac

Overall Rating

Review


It is not clear if the staff have any special training for allergy food handling. I have eaten here many times without issue. It’s a bit odd that your choices for gluten free slices bread are white and wheat! I often try to correct them to say multi-grain instead of wheat. Once had a long conversation with one of the managers about the bread. Definitely GF and they seem to care. But I would have to say go at your own risk.

Updated 4 years ago read full review

Celiac

Overall Rating

Review


The grinder sandwich is awesome!

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Bread/Buns
  • Burgers
  • Gluten-Free Menu
  • Pizza
  • Sandwiches

Categories

  • Dairy-Free Friendly
  • Deli
  • Healthy
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Takeout
  • Vegetarian Friendly

Photos


Philly steak sandwich
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More Reviews


Celiac

Overall Rating

Review


Had a lot of GF to choose from. Delicious Cobb Salad. They seemed knowledgeable about CC. I’ll be back! (Plus fun music and ambiance too!)

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Updated 5 years ago read full review

Gluten Sensitive

Overall Rating

Review


Serving Boar's Head GF deli meats, vegetarian options, variety of GF breads/buns. Wonderful to have a DRIVE-THRU GF place!!

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


good gf bread but we've gotten sick

Celiac friendly?

No

Updated 6 years ago read full review

Overall Rating

Review


Dedicated toaster and a nice selection! Their website says there is some chance of contamination due to human error, but they seem to get it. No reactions so far.

Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Review


The West Chicago location's absolutely rude as can be. The manager there is by far the rudest. They say that they're knowledgeable about gluten allergies but they're not. I'd go somewhere else instead of this one.

Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Review


same for both locations. staff is not friendly and doesnt respond or answer well.. they prepare food out of sight, so idk.. but I haven't gotten sick. good food.. good bread.. sandwich and sub.. but it doesn't cover the entire sandwich. i like the food but I'd pick somewhere else if there were more options

Updated 7 years ago read full review

Overall Rating

Review


Hands down favorite place! Even here often and never had an issue. The flourless chocolate cake is amazing too!

Celiac friendly?

Yes

Updated 8 years ago read full review

Celiac

Overall Rating

Review


The knowledge and quality of the food is not consistent. Sometimes they understand gluten free and sometimes they kind of flake out about it and have to be reminded. The sandwiches are not as good as they used to be. Sad...

Updated 8 years ago read full review

Overall Rating

Review


Staff was friendly and knowledgeable. Very, very good gluten free burger. I love this place!

Updated 8 years ago read full review

Overall Rating

Review


Had a gluten free Italian sub so good

Updated 9 years ago read full review

Celiac

Overall Rating

Review


Staff was not friendly about the gluten free option, or very knowledgeable. Nothing on the menu board suggested GF was an option, it was majorly secretive, and when I asked the gal seemed annoyed I wanted to see the menu. Would be nive to have safe side options to accompany a meal.

Celiac friendly?

Yes

Updated 10 years ago read full review

Overall Rating

Review


Absolutely the best GF sandwich ever. Try the oven grinder!

Updated 10 years ago read full review

Overall Rating

Review


Love coming here for a grinder!! Great GF bread!

Celiac friendly?

Yes

Updated 10 years ago read full review

Overall Rating

Review


Their cheese burger was delicious! I will be getting it again. Very knowledgable staff. A lot of options on their GF menu.

Celiac friendly?

Yes

Updated 10 years ago read full review

Overall Rating

Review


Great sandwiches. We started going to the original location almost 30 years ago! Glad to see the gluten free options.

Updated 11 years ago read full review

Overall Rating

Review


Italian grinder on gluten free roll!!

Updated 11 years ago read full review

Overall Rating

Review


Augustino's carries Udi's for sandwiches, hot dog buns, hamburger buns and even pizza crusts! They also have sub sandwich rolls. They do not have a dedicated fryer for french fries. They are knowledgable enough to give you condiment packets rather than cross contaminating jars of condiments.

Updated 12 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Gluten free burger wasn’t very good. Asked for the chips to be separated (as they are cross contaminated in the fryer) and they were served right next to the burger. Didn’t seem very knowledgeable about cross contamination and Celiac.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Overall Rating

Review


I have ordered their burgers on GF buns and they are good. Ask them to toast the bun. I’ve also ordered burger no bun and I’d wish they’d give me a little extra lettuce with that. The gf chocolate cake is good too.

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Symptomatic Celiac

Overall Rating

Review


Excellent gluten free sandwiches. Never had any issues, and I’m a big fan!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


My wife has celiac disease and we drive 45 minutes just to get their gluten free turkey grinder. We've been coming for years and will continue to for years to come.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Sensitive

Overall Rating

Review


There were several GF options. I had a burger on a GF bun. The bun was lightly crisped and delicious! Homemade chips were good too.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info