Review of Benihana

3591 S Roosevelt Blvd, Key West, FL 33040

Overall Rating

Review


💔 GLUTENED ME 💔

I called ahead before making a reservation here, they assured me they had a gluten free menu and could accommodate. We arrived for our dinner reservation and I checked again. Yes, they assured me they had gluten free. I ordered gluten free Hibachi and stressed I was Celiac and that this was NOT just a dietary “preference.” We didn’t even get to the “meal” …

They brought me out the salad after we ordered and I asked if this was the gluten free one. They said yes. I began eating the salad and about 5 mins later the waitress comes out and nonchalantly says “oh this is actually the gluten free salad, the one I brought before has gluten” — I am already halfway done with it and am now ready to cry. I tell her that I’m going to be so sick — my husband got up to speak with the manager, and we left.

I’m so angry and SO sick.

DO NOT TRUST THEM HERE - they Glutened me so badly even after assuring me what they had brought me was gluten free ❤‍🩹🙊🤢🤒😵

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 11 months ago

Celiac