I have a gluten allergy (celiac autoimmune disease) and I have been to Besitos a couple of times without issues, but since they closed during the pandemic and reopened there’s been a lot of changes including the line chef who gave me flour tortillas instead of corn tortillas and made me sick! I understand mistakes happen but the first thing I told the waiter was that I had a severe gluten allergy and his response was “you’re in the right place, 98% of our menu is gluten free” ..... yet I was still given a wheat flour tortilla full of gluten with my dinner! It ruined my entire evening and I was in bed sick all night and the entire next day. My husband was very upset. The waiter and manager apologized numerous times but it only made me feel worse. And after all of that they remade my meal to go but only gave me the meat. No rice or beans or anything else that comes with the order . If I wasn’t feeling so terrible I would have made sure my husband didn’t pay for a thing but they charged him for his meal after expressing they would do anything they could to make it right . Smh.
— Not very
— No gluten-free information on the menu
— Some
— Good