Terrible, terrible treatment of me as a celiac. Awful. Ordered the steak, baked potato and broccoli cheddar soup. The kitchen then said the soup wasn't actually gluten free, then the manager told me they were wrong, and assured me it was okay because they don't actually make the soup there, it's pre-made and pre-packaged and they just open and heat it up. The manager kept rolling his eyes at me about the questions I asked and, after all of this trouble and drama about what was or was not gluten free, he didn't even apologize or comp anything. We nearly walked out. After all of that, I was also super sick and had to cancel my next day plans. Please, do not support this location with their terrible treatment of celiac customers and horrific food handling.
I was worried because of the other review so I made sure to be diligent when ordering. I'm really sensitive with cross contamination so I was sure to let Ed our waiter know. He said they have a special allergy button they push to make sure it's made correctly to avoid cross contamination. I ordered the cfgf pizza Hawaiian style and a baked potato with chicken, chives, and cheese both to split with my husband. I also ordered wyder's pear cider. I noted that on the gluten free menu the potato does not come with Alfredo sauce which it normally does. I was going to mention that but decided to wait to see how they brought it out. The manager brought out the pizza and stated that it was gluten free. The waiter brought out the potato. I noticed melted cheese but also what looked like Alfredo sauce. My husband who is not celiac nor sensitive thought it was cheese but upon tasting it verified it was Alfredo. I asked the server who apologized profusely saying he thought the potato was only for my husband and did not make it gluten free. He took it and brought another one that was gf. He also brought us a free gluten free Pizookie with vanilla ice cream which was amazing! Besides the error and hostess service (which is why I only gave 4 stars instead of 5 stars) it was a great experience and I didn't get sick at all besides the ate a little too much dairy gas. My brother who is also sensitive to gluten but not as sensitive as me also ate with us. He had a patron margarita, salmon with brown rice (I guess rice pilaf is not GF), & a Pizookie w/ ice cream. He also did not get sick. Overall a great experience, you just need to be diligent as always because no one except you will suffer if you get glutened.
Asked for gluten free, not sure what set me off but it was either the steak or the green beans. I will not likely be back.
Great place to eat! Special thanks to Jordan our server. She was great! Gluten free menu and good food. I ate soup and salad with several options to choose from. I'll be back.
Let's face it--every time those with celiac eat a meal away from home, there is a risk of getting contaminated. I have never had a problem after eating here, but that doesn't mean you won't ever. I think their pizza is better than most GF pizza, and there are some delicious options on the GF menu.
Great experience. Waiter Kevin was very knowledgeable on gluten free and Celiac disease. He assured me the chefs would prepare all gluten free food in a separate area and the pizza was delicious! Will definitely be returning to try other options!
I usually have good experiences here but this time was different. They had GF buns for an extra cost but they fell apart not a big surprise! My food came out about twelve minutes later than the rest of my party's did. Some non GF food was burnt, cold and not good. Out of our party of 9 we paired for 5 meals because they made some of the meals free sense they were late or burnt plus they gave us two free meal vouchers.
This was the first time I ate here, I was amazed at how good the food is and how careful they were with my order. I have a severe case of Celiac Disease and I'm extremely sensitive. I didn't get sick at all after eating here!! I loved their GF broccoli and cheese soup and their roasted brussel sprout salad. It was delicious!!
They have a gluten free menu and I have eaten here a number of times without getting sick. Also they have ciders!!
We came to BJ's for two main reasons. 1st they were open until 12am (midweek) so we didn't have to feel odd for dining at 11pm when other places were getting ready to close or were already closed. 2nd we had seen on other sites that they were gluten Intolerant friendly. They even had their own gluten-free menu. I will agree, the Brussels sprouts were very yummy. I hate every one of them! I would definitely order them and recommend them. I had the jambalaya. It had a "blackened" flavor more so than a spicy or Cajun flavor. It was different than I expected, but still very good. My partner, who has celiac disease, ordered the gluten-free pizza. (I was allowed a small bite) The cheese was good. Didn't taste like your typical pizza cheese. For being gluten-free it was tasty. The other couple dining with us had the jalapeño burger and shrimp pasta. Both said they enjoyed there meal. Our waitress was awesome. Never an empty glass. She never made us feel rushed, even though we were the last people in the restaurant. It was a good dining experience and would eat here again if in the area.
Does have a separate gluten-free menu. Had the thin crust pizza. Was tasty but the crust was not crispy.
Nice people, but the worst gf pizza I have ever had! The crust - on all 4 pizzas - was hard and difficult to chew, the "extra" cheese was ignored, and there was not enough sauce to even cover the crust - even though we ordered double! We ate the toppings - scant as they were - and threw the crusts away. In fairness, the manager offered to replace them when I called, but we all decided to stick with PizzaRev from now on. UPDATE: I ended up returning on New Years Day and the pizza was much better this time. I learned that it is best to specify that you are ordering GF due to allergy so that a manager makes your food. Also, I let them know that I had a bad prior experience, which helped in getting my order right. Consequently I am revising my rating from 1 to 3 stars.
We always get the gluten free pizza. The crust is fantastic! The staff is pretty knowledgable about Celiac Disease and relaying the message to the kitchen that the meal is for someone with Celiac or a "gluten allergy". They assure that the staff changes gloves and the meal is cooked in a clean area. They also have a gluten free cookie desert that is super yummy! This is our kiddos favorite place!
Maybe this restaurant would be better in a town without other gf options, but we did not enjoy our experience at all. Being right down the street from Burton's with their endless choices, the small handful of options at BJ's left a lot to be desired. Their labeling system just complicated things. They handed us a brochure with every item marked as far as the top 8 allergens, and then their menu has a gf seal, as well. It took a lot of time switching back and forth between the two, especially being all out of order. We ended up with gf burgers, which are marked in the menu and come with fries. After my husband ate half of the fries, I noticed they were battered. WHY WOULD YOU SEND OUT GLUTEN FRIES WITH A GF BUN??? The manager came to assure me that they didn't bread the fries, only for our waitress to come to him with the cook's information that they are, indeed, breaded.
I have celiac and never had a problem here. Many GF Options.
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