Review of BJ's Brewhouse

5699 Mowry Ave., Newark, CA 94560

Overall Rating

Review


Terrible, terrible treatment of me as a celiac. Awful. Ordered the steak, baked potato and broccoli cheddar soup. The kitchen then said the soup wasn't actually gluten free, then the manager told me they were wrong, and assured me it was okay because they don't actually make the soup there, it's pre-made and pre-packaged and they just open and heat it up. The manager kept rolling his eyes at me about the questions I asked and, after all of this trouble and drama about what was or was not gluten free, he didn't even apologize or comp anything. We nearly walked out. After all of that, I was also super sick and had to cancel my next day plans.

Please, do not support this location with their terrible treatment of celiac customers and horrific food handling.

Celiac friendly?

No

Updated 8 years ago

Celiac