Review of Block 9 Thai Street Eats

NOT CELIAC SAFE. Today I ordered GLUTEN FREE pad thai with shrimp. The gal on the phone asked if I wanted to do the lunch special or dinner serving. I asked if the only difference was size, and she said yes, the lunch special is smaller and comes with a won ton or something so she would leave that out since I was GF. My husband picked up my order and when I pulled it out of the fridge for dinner, there was no indicator it was gluten free. I called the restaurant and they reviewed my ticket. They said the girl who took my order was new and that she never marked it to be GF. I also found out my order had chicken in it because it was the lunch special. I don't eat meat, so when she reccomended the special to me & told me the only difference was smaller size, I had no idea there would be a meat I never requested. They offered a credit towards a new meal, but refused to give me a refund because I took the food. At this point I'm just glad I didn't eat it. This is the first time I've ever had a problem there, but they sure didn't handle it well and screwing up on a food allergy is a big deal. I like their food, but I can't risk going to place that isn't more careful with food allergies. I also didn't care that during our conversation they implied I somehow didn't order right, causing the whole thing. I was very clear with the gal on the phone. I have celiac disease and gluten free is always the first thing out of my mouth. Anyway, food is good, but don't go there if you have allergies or special food needs.

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good