Border Cafe

2 recent ratings
$$ • Restaurant
Reported NOT to have a gluten-free menu
Safety Rating
2 ratings

As rated by the community

356 Broadway
Saugus, MA 01906

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


Me and my family love the border cafe! We have gone there many times and I have never gotten sick! They have lots of options, and are always super helpful! I would definitely recommend!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good with other allergies
  • Offers online ordering
  • Offers outdoor seating
Updated 2 weeks ago read full review

Celiac

Overall Rating

Review


Chips are gf! Great options and knowledgable staff

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 10 months ago read full review

Overall Rating

Review


Chips are gluten free :) The chicken bandera is amazing!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • None Listed

Categories

  • Allergy Friendly
  • Dinner
  • Healthy
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Outdoor Seating
  • Restaurant
  • Takeout

Photos


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More Reviews


Symptomatic Celiac

Overall Rating

Review


Knowledgeable and had many many options

Celiac friendly?

Yes

Updated 4 years ago read full review

Symptomatic Celiac

Overall Rating

Review


The chicken fajita is delicious and I have been here many times with never any issue.

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


I had a similar situation where the first time I went after being diagnosed, the waitress seemed to understand the severity of celiac disease and cross contamination. I was totally fine. The next time I went I had ordered fajitas with corn tortillas. I always say that I have celiac disease and ask if it’s safe. I had questioned if they were actually corn and not flour and I was just told “yep”. As I was half way through my meal and eating the side with sour cream, guacamole, and lettuce, there were French fries at the bottom of the plate. First of all, that’s just gross because how am I supposed to know if it’s old or accidentally fell on the plate. I had asked if they had a dedicated fryer which they don’t. So the manager came over and basically said the kitchen is not safe, it’s not always cleaned or separated for this allergy. I was out with my fiancée and they only comped my meal which we had to promptly leave as I knew I was going to get sick.

Celiac friendly?

No

Updated 5 years ago read full review

Overall Rating

Review


Our family had our travel plans bumped and we found Border Cafe for a meal. I have to eat gluten free and was a bit nervous about the menu - but our server, Mike, was brilliant. He was able to answer all my questions about the menu and even helped me request a vegetarian, gluten free, dairy free dish. The first plate out had cornbread on it, and Mike apologized before going back to the kitchen to get a non-gluten dish. Chips are GF, too, and I don’t say that lightly. His sense of humor and direct approach was just what I needed to feel like I could ask questions and eat safely. I’d say for GF-ers, you can eat here but you have to ask questions about EVERYTHING.

Celiac Friendly place, but only with the right staff. Servers like Mike make it possible and comfortable! Thanks Mike!

Updated 5 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Great food, fun, atmosphere, family friendly. I ordered the steak meal and was fine. The waitstaff caught that the kitchen had given me the "wrong rice" before she even put it down. Staff seemed knowledgeable about gluten. I would definitely go again.

Updated 6 years ago read full review

Overall Rating

Review


They do not tout themselves as being the guru of GF restaurants, but they do have options. Have been here 2x since my teen was diagnosed. First time, waiter was helpful and clearly did what he was supposed to in re: communicating to the kitchen about the gluten allergy. Then 2 weeks ago, my daughter told waitress she had gluten allergy, asked if she could get gf corn tacos. Order came out with what I believe were regular flour tacos. When I questioned the waitress if they were the GF ones, she just grabbed the plate, then came back a couple minutes later, saying they made a new plate to be sure. No admission to either "we messed up", or, "no, you got the right thing". In short, my confidence in Border Cafe was shot that night; will be going elsewhere for Mexican.

Updated 7 years ago read full review

Celiac

Overall Rating

Review


I love the service very helpful. I love the chicken fajitas <333 I love how the chips are in a separate fryer

Updated 8 years ago read full review

Celiac

Overall Rating

Review


our second visit. knowledgeable staff, nice Mexican food. recommended!

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Review


I get the mesquite grilled swordfish with white rice & don't have any problems with it. The chips are GF as well. If getting a margarita make sure you say no mix. The mix definitely has gluten in it. Stay away from the corn tortillas as well. They are hard & don't taste very good.

Updated 9 years ago read full review

Celiac

Overall Rating

Review


Waiter was great and double checked to make sure my food was GF. Chicken fajitas were good, a little spicy, corn tortillas was inedible as they were hard.

Updated 9 years ago read full review

Overall Rating

Review


Waitress was very knowledgable about what was gluten free.

Updated 9 years ago read full review

Celiac

Overall Rating

Review


I am highly sensitive & I have never gotten sick here..wait staff has always been nice & knowledgeable! I get the fajitas w/ a corn tortilla & they are always great!

Updated 11 years ago read full review

Overall Rating

Review


The GF enchiladas were fine. Mostly it is the atmosphere that keeps me from coming back. Just tooo loud. I do not want to have to shout at my server. Maybe I can find an off-time & try again.

Updated 11 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


No gluten free menu and no items notated as gluten free. I have had the chicken fajitas with corn tortillas (substitute - they automatically serve flour tortillas), white rice and black beans. Also had the blackened salmon with white rice and black beans. Jose/house rice and steak fajitas (steak marinade) are not GF safe.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


I was told by the manager that they could not serve me a safe gluten free meal for celiac. Although chips are made in one fryer each day the fryers are rotated. He said that they could serve gf but cross contact was a possibility. I really appreciated his honesty.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Some

Overall Rating

Review


They are always good here. The staff is friendly and understands. They often consult the chef if not certain about an ingredient. My sister and I haven't had any issues here.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Offers gf menu items. Does specify possible cross contamination. Our waiter was very courteous, willing to check on gf choices if not certain of.

Safety


Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Daughter (6) has celiac. We safely eat here on a regular basis and she has never been glutened. They do not have many GF items but she does love the chicken fajitas with corn tortillas with the black beans and white rice. She also love the chips and salsa.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info