I have been to Browns many times but this was my first coming for Brunch with my family, and the majority of us are celiac. Servers were very knowledgeable about cross contamination and let us know that fryers “may contain” so we were aware. None of us were impacted and overall another great experience.
— Somewhat
— Most/All
— Excellent
As a celiac, the menu at Brown’s Social House is very misleading. ALL of their starters/snack plates are deep fried in a shared frier, but are labelled as “gluten friendly”. I’m so glad I double checked with the server, as I almost ordered the nachos to share with a friend. To all my fellow celiacs - be careful!
— Not at all
— Gluten-free items are marked on the main menu
— Not Much
— Below Average
Waitress had a flip book of menu allergens/sensitivities. Being gluten and dairy intolerant, it was really helpful. They had items marked marked gluten friendly and vegetarian.
— Very
— Gluten-free items are marked on the main menu
— Some
— Good
Delicious food and attentive staff! Not a lot of gluten free options, honestly, but our server was very knowledgeable and didn’t mind asking the kitchen staff to check the steak—it was gluten free! We asked for the steak to be cooked rare, but it came out medium. But tasty. They offered to replace the steak but we declined to avoid wasting food. The warm brownie was divine. It’s a nice casual place if we want to hang with friends in the future.
— Somewhat
— Not Much
— Good
I phoned before going there. I was advised they don't have a separate fryer or an area to safely prepare meals for celiacs. They have some gluten friendly meals only.
— Not at all
I spoke with Tina at this Sherwood Park location. They are one of 2 Canada locations (other is Camrose AB) with a celiac program. All servers and kitchen staff are trained and they go beyond a dedicated fryer and GF buns. They have GF batters and sauces like teriyaki. So much of the menu can be GF: burgers, crispy chicken sandwich, rice bowls, crispy cauliflower, nachos, fish tacos (corn tortilla) and so much more. Tina went though the entire menu and there were so many options (including brownie for dessert).
— Very
— Separate gluten-free menu
— Most/All
— Excellent
I wouldn't suggest eating here if you are celiac. They don't have a dedicated fryer so I couldn't eat much. I had a burger with a salad and got very, very ill. It could've been cross contamination so I wouldn't go back!
— Not at all
— Gluten-free items are marked on the main menu
— Not Much/None
— Poor
Staff was very knowledgable about cross-contamination. The server, manager, and kitchen staff were aware of what was safe for Celiac folks. We were told by the manager that very little on the menu would be okay to eat. Basically, the Cowboy salad or Caesar salad without croutons. Both the grill and single fryer were deemed unsafe by staff. Salads are prepared in a separate area. The server did say that some items could be baked instead of fried like the french fries or yam fries, but the manager emphasized that the kitchen was an "open" one and they could not guarantee no cross-contamination of anything other than the salads. This place would be great for those sensitive to gluten, but not Celiac in my opinion.
— Not very
— No gluten-free information on the menu
— Not Much
— Average
Very open to accommodate and flag as “allergy.” Staff seemed knowledgeable but do note there’s no dedicated fryer, therefore certain items may seem gluten free but are not.
— Somewhat
— Some
— Excellent