Great GF menu. Have a separate area to prepare the GF meals and are very knowledgeable. Highly recommend. One of my go to GF restaurants.
was happy to get a full gluten free burger and fries. I had the Black n' Blue burger. Excellent!
The burger was very good, the bun had a good taste and texture. The staff was not very knowledge. Frankly, I wanted to throttle the cashier after talking with her. The manager was much better, but they had already lost my confidence and trust.
Amazing burgers & fries great staff very tasty!!!! And the vanilla milkshake = bliss!
A large variety of GF options from salads, burgers, and shakes to fries. Dedicated GF fryer! Moist succulent beef on an awesome tasting soft GF roll. Gluten Intolerance Group helped them provide GF. Shakes are some of the best I've ever tried.
WONDERFUL experience! We loved it. Burgers were tasty, felt very safe after questioning staff. Can order french fries even!!!! (Separate fryer used). The buns were so soft and tasty. We are probably going back again tomorrow!!!
Best GF burger EVER!!
I love it when I don't have to ask for a gluten free menu! The burgers are delicious, the fries are amazing, and even the "sauce bar" has GF labels to let you know which items are safe. Great to find a safe place to eat when traveling!
French Meadows buns stood up to a single burger but doubt they be good for a double. Loose grind means a juicy burger with a great sear. Bad news is fries are cooked in soy. You pay for fries even if you cannot eat them. Disabled friendly lighting and seats. I will stick with WDW as it was 2 hours driving for burger and shakes. Toll road is expensive. Great for west coast persons who are not soy free.
Great menu, informed staff, & kid friendly. No issues for my child with celiacs.
LOVE THIS PLACE! I not Gotton ill at any of their establishments & I've been to a few during my travels.
very good and safe....got to try it
Awesome burgers! Great GF menu!
I love this place! The food is great. The staff is friendly and helpful. They have all of their sauces clearly labeled GF or not. I'll be going back.
Good food, decent menu! Staff was knowledgeable
One of the BEST GF places ever! Awesome!
They have a GF Menu with Awesome food which includes GF fries!!
Large gluten free menu including buns for burgers
Great burgers! Nice staff!!
quite good, gluten free bun and fries.
Excellent food and service. My wife, (who has a gluten allergy), and I have eaten here 3 times, and my wife has had no issues with cross contamination at all. They seem to have a good understanding of what the gluten allergy really means, and take it seriously.
Outstanding! Really knowledgeable and careful. Our new favorite burger place.
3 out of 4 in our family are celiac and we have never been contaminated. We eat here every two weeks and have been well taken care of (especially by Jack)! We love Burger 21! One tip that I was too shy to stick to when I was first diagnosed-- always ask for the manager if you need to order gluten free!! Employees often don't care because they are not individually responsible for the mistakes of the franchise. Managers are!!! Once my son was diagnosed with celiac as well, I got over my shyness for his health!
So, I was really hopeful about this place after reading reviews. I don't know if my experience was bad because the cashier that took our order was clueless about celiac. I told her I was celiac and needed GF, then asked her if the fries are cooked in the same fryer basket with breaded food and she proceeded to show me the different size baskets that the fries come in (small, medium, large)... That should've been my first clue. The burger was extremely salty, greasy and undercooked. I woke up later that night hurling my guts up.. :-( I gave it 3 stars because they do have a lot of options that may be safe for a non-celiac.
Loved my gluten free pizza burger and sweet potato fries. I am in the introductory phase of the Autoimmune Protocol (AIP). I have only been to two restaurants in four months. Three hours later and I feel good. I usually have symptoms by now. Good sign that there was no contamination. So glad because the burger was very yummy. I don't think the beef was grass fed, but worth the opportunity to eat out.
This restaurant has a dedicated fryer, a condiment bar with "GF" label on many of the sauces, and a GF bun. I ordered a GF bun with cheese for my 6 year old daughter. They made it after many frustrated keystrokes at the cash register thingy, but they charged me for an adult burger...around $8 I think. The only vegetarian GF option is fries and ice cream.
Great gf buns and fries.
The gf buns were so much better than ones we've had at other local burger places, the option to choose between regular and sweet potato fries was a welcome change from the usual, and all the condiments were very clearly labelled as to whether they were gf as well. The bananas foster milkshake is a new favorite!! Even my almost 4 yr old picky eater enjoyed his food. Highly recommend!
What a great find! I stumbled upon Burger 21 when I saw a Facebook post that they were donating 10% of their sales that day to the Charlotte Celiac Connection. I had an awesome Philly Burger, fries, and a peanut butter chocolate shake - all gluten free and so tasty. The bun was excellent; not small or crumbly, in fact it seemed like a normal bun! They get them from a local bakery. Needless to say, we went back a week later!
Very knowledgeable about gluten free foods and cross contamination. They have a gluten free menu and clearly label which sauces are gluten free. They also use a separate area in the kitchen to prep gfree food and have a dedicated deep frier. Delicious burgers and fries!
Excellent service and the food is wonderful! I have eaten here twice and had no issues which is rare for me!
So happy to have found this place! My burger and fries were great! I had a mini panic attack at first because I thought I was eating a gluten bun since I'm so used to them tasting like cardboard. I asked the waitress twice to make sure it was GF! It was! And those sweet potatoes fries.. yum! They have a dedicated fryer and kitchen space. I thought for sure I would feel bad the next day but I was fine. No gluten symptoms at all! I can't wait to go back!!
We love Burger 21. As a mom to 3 boys gluten free this exceeds our expectations every time. They have a gluten free menu and the fry sauces are clearly labeled gluten free or not. We love the sweet potato fries here.
I love this place. They have a dedicated fryer and milk shake machine for those that are gluten free. They always make sure to mark the bag for takeout with a gluten free sticker. If you eat there they will ask who at the table had the gluten free option. No issues whatsoever.
Very good gluten free menu.
This was hands down the best GF place we have ever eaten. The staff was very knowledgeable. There is a separate prep area and designated fryer. The food was excellent also. Absolutely no ill-effects after eating here. Waiting for more of these franchises to open!
I am an extremely sensitive celiac and they have yet to make me even slightly sick. I have eaten here monthly since Dec 2014.
My son loves this place. As parents we love it too knowing that they are very mindful of my sons condition
Myself & boys love love burger 21
Gluten free buns, menu and a dedicated fryer. Staff all seemed well trained and made us feel comfortable from the start. They also have a separate grill space for GF orders. Liked having a few dipping sauce options clearly labeled as GF. I'm not sure if it was the manager or owner operator, but he went out of his way to make us feel comfortable and checked on us during our meal as well. Great experience overall and the food was tasty.