3 out of 4 in our family are celiac and we have never been contaminated. We eat here every two weeks and have been well taken care of (especially by Jack)! We love Burger 21! One tip that I was too shy to stick to when I was first diagnosed-- always ask for the manager if you need to order gluten free!! Employees often don't care because they are not individually responsible for the mistakes of the franchise. Managers are!!! Once my son was diagnosed with celiac as well, I got over my shyness for his health!
By for the best cheeseburger and fries I have had. Never contaminated me, I'm always looking for a reason to drive to Tampa just for Burger 21! I can only hope they put one by my house.
I was assured my order was completely gluten free and would be safely handled. I got very sick after eating here.
My daughter and I, who both have celiac, have eaten here many times. Our food has always been good and have never gotten sick.
If you are on a lunch time frame - Do NOT order takeout and expect your meal to be ready on time, nor even 10 minutes past your scheduled pick up time. I placed an online order for a Noon pick up, I arrived at 12:10 and was told I needed to wait for my fries. Apparently they don't start to cook your fries until you show up. Four minutes later I'm still waiting on my fries. I had to ask for my burger and leave WITHOUT my fries. And the truly sad part, I had already paid for everything on line (even my non-existent fries). Will I be going back, as a first time customer, I can truthfully say - - - NO!!!!!
Gluten Free menu has many great options!
My daughter called it 'Burger Heaven'. Best Gluten free burgers we have ever had. Juicy with tons of flavor. The servers were knowledgeable and food was marked well. Milkshakes and floats were out of this world. Kids were excited to make their own floats. My daughter wanted 6 stars for the rating. Very happy GF family. Wish we had one closer to home.
Excellent GF burger/bun and GF sweet potato fries. My fries came out late and the server came out to apologize and said that someone had put a chicken burger in the same fryer as the fries and they had to empty the fryer and clean it out so they could make new fries for me. They have integrity!!
They actually really cared about me getting sick unlike many other restaurants.
I recommend burger 21 to everyone, especially those with allergens. Staff is exremely careful with cross contamination which is a huge problem I experience at other places claiming to be gluten free. The best part? Food tastes AMAZING! Please give them a try. You won't be disappointed.
Best Gf cheeseburger & fries in Tampa!!!! Thanks burger 21!
Great burgers! Nice staff!!
quite good, gluten free bun and fries.
Excellent food and service. My wife, (who has a gluten allergy), and I have eaten here 3 times, and my wife has had no issues with cross contamination at all. They seem to have a good understanding of what the gluten allergy really means, and take it seriously.
Outstanding! Really knowledgeable and careful. Our new favorite burger place.
So, I was really hopeful about this place after reading reviews. I don't know if my experience was bad because the cashier that took our order was clueless about celiac. I told her I was celiac and needed GF, then asked her if the fries are cooked in the same fryer basket with breaded food and she proceeded to show me the different size baskets that the fries come in (small, medium, large)... That should've been my first clue. The burger was extremely salty, greasy and undercooked. I woke up later that night hurling my guts up.. :-( I gave it 3 stars because they do have a lot of options that may be safe for a non-celiac.
Loved my gluten free pizza burger and sweet potato fries. I am in the introductory phase of the Autoimmune Protocol (AIP). I have only been to two restaurants in four months. Three hours later and I feel good. I usually have symptoms by now. Good sign that there was no contamination. So glad because the burger was very yummy. I don't think the beef was grass fed, but worth the opportunity to eat out.
This restaurant has a dedicated fryer, a condiment bar with "GF" label on many of the sauces, and a GF bun. I ordered a GF bun with cheese for my 6 year old daughter. They made it after many frustrated keystrokes at the cash register thingy, but they charged me for an adult burger...around $8 I think. The only vegetarian GF option is fries and ice cream.
Great gf buns and fries.
The gf buns were so much better than ones we've had at other local burger places, the option to choose between regular and sweet potato fries was a welcome change from the usual, and all the condiments were very clearly labelled as to whether they were gf as well. The bananas foster milkshake is a new favorite!! Even my almost 4 yr old picky eater enjoyed his food. Highly recommend!
What a great find! I stumbled upon Burger 21 when I saw a Facebook post that they were donating 10% of their sales that day to the Charlotte Celiac Connection. I had an awesome Philly Burger, fries, and a peanut butter chocolate shake - all gluten free and so tasty. The bun was excellent; not small or crumbly, in fact it seemed like a normal bun! They get them from a local bakery. Needless to say, we went back a week later!
Very knowledgeable about gluten free foods and cross contamination. They have a gluten free menu and clearly label which sauces are gluten free. They also use a separate area in the kitchen to prep gfree food and have a dedicated deep frier. Delicious burgers and fries!
Excellent service and the food is wonderful! I have eaten here twice and had no issues which is rare for me!
So happy to have found this place! My burger and fries were great! I had a mini panic attack at first because I thought I was eating a gluten bun since I'm so used to them tasting like cardboard. I asked the waitress twice to make sure it was GF! It was! And those sweet potatoes fries.. yum! They have a dedicated fryer and kitchen space. I thought for sure I would feel bad the next day but I was fine. No gluten symptoms at all! I can't wait to go back!!
We love Burger 21. As a mom to 3 boys gluten free this exceeds our expectations every time. They have a gluten free menu and the fry sauces are clearly labeled gluten free or not. We love the sweet potato fries here.
I love this place. They have a dedicated fryer and milk shake machine for those that are gluten free. They always make sure to mark the bag for takeout with a gluten free sticker. If you eat there they will ask who at the table had the gluten free option. No issues whatsoever.
Very good gluten free menu.
This was hands down the best GF place we have ever eaten. The staff was very knowledgeable. There is a separate prep area and designated fryer. The food was excellent also. Absolutely no ill-effects after eating here. Waiting for more of these franchises to open!
I am an extremely sensitive celiac and they have yet to make me even slightly sick. I have eaten here monthly since Dec 2014.
My son loves this place. As parents we love it too knowing that they are very mindful of my sons condition
Myself & boys love love burger 21
Gluten free buns, menu and a dedicated fryer. Staff all seemed well trained and made us feel comfortable from the start. They also have a separate grill space for GF orders. Liked having a few dipping sauce options clearly labeled as GF. I'm not sure if it was the manager or owner operator, but he went out of his way to make us feel comfortable and checked on us during our meal as well. Great experience overall and the food was tasty.
11:00 am - 9:30 pm
11:00 am - 9:30 pm
11:00 am - 9:30 pm
11:00 am - 9:30 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 9:00 pm