Review of Burnt Toast Restaurant

2492 N Randall Rd, Elgin, IL 60123

Overall Rating

Review


This restaurant is not safe for those with celiac. They offer gluten free pancakes but cook them on the same grill, and right next to, the gluten pancakes. I asked if they could use a separate pan to cook them and they said their kitchen was too small to accommodate. They also noted none of their carb options (gf pancakes, hash browns, or breakfast potatoes) were safe for those with an allergy. Lastly, they shared that their meat is cooked on the same grill as the pancakes (although at a separate end). The only safe items were eggs and omelets.

The customer service was just eh. They were honest but unwilling to accommodate. Each meal comes as a platter (omelet with bacon for example). When asked if they could sub something (fruit for example) for meat, they were only willing to do so at an up charge.

On the upside, the prices were not bad. But we found it too limited for those with celiac and we left without ordering.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 1 year ago

Symptomatic Celiac