Review of Buttermilk and Honey

12246 W Broad St, Henrico, VA 23233

Overall Rating

Review


I put gluten free in my order but didn't specify allergy. I tried to say something to the young woman that I forgot to specify allergy and she rolled her eyes. I asked to just refund my money. It isn't worth it. The gentleman cooking came over and asked I explained and he changed gloves. The other person went off about she didn't know what I was talking about and then had an attitude about me asking for a refund. I told her not to worry about it but she refunded it anyway. I ended up having to reorder so I could pay. Kareem (?) Was outstanding and gave excellent service. Unfortunately, I had very obvious gluten exposure symptoms. I went another time several weeks ago and it was great. It is too inconsistent to be safe. The food is so good so it is hard to say goodbye.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers online ordering
Updated 1 year ago

Celiac