Review of Buttermilk and Honey

Got Glutened here. Celiac and first time guest. Was super excited to find a place that appeared so knowledgeable about GF needs.

Ordered a smashville at the kiosk, chose the GF mod.

When I picked up my order I even confirmed “all gluten free right?” with the staff. Was told “yes.”

Fast forward to 19 hours of vomiting and the most excruciating pain I’ve ever been in.

Reached out on Insta to figure out what happened. They refunded me but told me that I needed to select GF for the bun too as it does not come standard. The GF mod apparently is only applied to the chicken. For a business who advertises how gluten free friendly they are, the ordering system needs to be easier to understand.

Or, at the very least, the convo with the staff should have been “all gluten free, right.” “Oh, no actually this bun is not GF, but your chicken is.”

Order at your own risk. Chicken was delicious though, but not enough to make me try it again.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings

• Dedicated gluten-free fryer

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average