Cafe Zupas

19 ratings
$ • Cafe
Reported to have a gluten-free menu
Reported GF menu options: Soup
Safety Rating
12 ratings

As rated by the community

599 W Main St
American Fork, UT 84003

Most Recent Reviews


Gluten Sensitive

Overall Rating

Review


Zupas disappointed me we love eating there but it’s hard when I don’t know what is in there food

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 6 months ago read full review

Celiac

Overall Rating

Review


I have eaten here and never gotten sick, there is that risk because it is an open kitchen. But they are really good about switching their gloves and everything.

Updated 4 years ago read full review

Gluten Intolerant

Overall Rating

Review


Always rude to people with allergies. I’ll gladly go somewhere else.

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu
  • Soup

Categories

  • Cafe

Photos


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More Reviews


Overall Rating

Review


Had the bbq chicken salad, and was sick within an hour. I don’t know if the bbq has soy sauce or if there was cross contamination else where.

Updated 5 years ago read full review

Celiac

Overall Rating

Review


I have adored this place in the past the way not just this locations is Zuppa does not want nor cares for my business any longer. I do not like being treated this way I have celiac this is not a choice for me. I would discourage any friends or family to support this company any longer

Updated 6 years ago read full review

Overall Rating

Review


They have food without gluten but can't guarantee there's no cross-contamination.

Celiac friendly?

No

Updated 6 years ago read full review

Overall Rating

Review


This is the rudest company I have ever come across when it comes to allergies. They refuse to tell you any items that do not contain wheat as an ingredient because they claim they are worried about cross contamination. I couldn't even get an answer on any salad dressing that did not contain gluten.

Updated 7 years ago read full review

Overall Rating

Review


Their menu changed and there really isn't much left. Even the chocolate strawberries don't taste as good as they used to.

Celiac friendly?

No

Updated 7 years ago read full review

Overall Rating

Review


I couldn't eat anything there since they could not tell me whether anything was gluten free. no gluten free bread. Wife said soup was very average.

Celiac friendly?

No

Updated 7 years ago read full review

Celiac

Overall Rating

Review


Staff could not tell me any ingredients of the menu items and said they could not guarantee my SALAD would be ok. You have to BEG them to leave the stupid roll off your plate, they keep pushing it on you like you're crazy. "No, I don't want a roll. No, I won't change my mind. I mean it. Take the d*mn roll off my tray".

Celiac friendly?

No

Updated 8 years ago read full review

Celiac

Overall Rating

Review


They don't change their gloves, can't guarantee anything is gluten free and cross contamination is almost certain.

Celiac friendly?

No

Updated 8 years ago read full review

Overall Rating

Review


Taste is good but soup options are limited and there are no sandwich options for gluten free. So...chili or a salad

Updated 8 years ago read full review

Overall Rating

Review


Options are very limited. Staff didn't know which things were gluten free. It's an open kitchen so cross contamination does occur.

Celiac friendly?

No

Updated 9 years ago read full review

Overall Rating

Review


Sucks. Staff knows nothing, cross contamination means it's not celiac safe

Updated 9 years ago read full review

Overall Rating

Review


It is not good because they cross contaminate.

Celiac friendly?

No

Updated 9 years ago read full review

Overall Rating

Review


Awful service. Staff didn't know anything and said everything had gluten in it. Don't recommend Provo location

Celiac friendly?

No

Updated 9 years ago read full review

Overall Rating

Review


I went to the Provo location, the staff was really rude and didn't listen to requests for gluten free...then they were upset with me when they got my order wrong. they seemed really put out by special requests.

Celiac friendly?

No

Updated 10 years ago read full review

Overall Rating

Review


Really good food! Delicious soups especially.

Celiac friendly?

Yes

Updated 10 years ago read full review

Overall Rating

Review


It was great

Celiac friendly?

Yes

Updated 10 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


The employees are willing to change their gloves. It is an open kitchen, so there is the possibility of cross-contact. They have many options available to all sorts of dietary restrictions. Any sandwiches can be made on a bed of chopped greens, they are willing to tell you what is in the dressings on the salads and in the spreads on the sandwiches, they have four soups, plus a seasonal, that are gluten free (chicken noodle with no egg noodles). They are super chill about telling you what's in anything.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers delivery

Overall Rating

Review


I did get practically yelled at once here by an overzealous manager who seemed eager to point out they have bread there and can’t guarantee there will be no cross contamination. However on subsequent visits, the staff was friendly. I feel it is generally ok because the salad bar is separate from the soup and bread section, but of course there is a risk of cross contamination . I usually just get a protein and quinoa bowl, if I go here. I don’t go too often.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good vegetarian options
  • Offers outdoor seating
  • Paleo friendly
Asymptomatic Celiac

Overall Rating

Review


Fast casual salad/bowls/sando spot with food assembly line service. Familiar concept but good for a quick and healthy meal. Service was friendly. Bowls and salads were safe for most part. Maybe even some soups (didn’t ask). Sandwiches off limits I think (didn’t ask about breads).

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


The staff member who helped me instantly knew which items were gluten free. She was super helpful. They had 5 or 6 gf soups and a bunch of salad and protein bowl options. My protein bowl was made in the to-go container so everything was separate. I will be back.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


I’ve been here twice and had good luck. The same person has taken my order and been friendly and accommodating. The staff that prepare my order each changed gloves and made sure no bread was put on my tray. Food is very fresh and delicious. Today I got the southwest bowl and southwest chicken chili.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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