Carolina Ale House

6 ratings
$$ • Restaurant
Reported NOT to have a gluten-free menu
Safety Rating
5 ratings

As rated by the community

1649 Western Blvd
Jacksonville, NC 28546

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


Waitress was fine, I've been there twice but they don't seem to understand the severity of needing to make sure my salad has no croutons... There's not many options. Maybe 3 options? One is a salad, the others are expensive.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 3 months ago read full review

Celiac

Overall Rating

Review


No gluten free options or menu.

Celiac friendly?

No

Updated 6 years ago read full review

Overall Rating

Review


I had such a hard time fining a GF meal here. The waitress wasn’t knowledgeable but she was willing and very nice. However, after a long debate and her running back n forth between the chef and me finally was able to come up with a meal. When my plate was delivered, however, there was barely any food on it. When my friend and I left i was still hungry.

I will not be back here, i feel i was ripped off because i was also charged an arm n a leg for what I received! I would have given 1 star or none but the waitress was so nice, that it was worth mentioning.

Celiac friendly?

No

Updated 6 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • None Listed

Categories

  • Dinner
  • Late Night
  • Lunch
  • Restaurant

Photos


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More Reviews


Overall Rating

Review


They do not have a GF menu, but there are still a few GF choices. Grilled chicken, grilled shrimp & steak. Salads too, but only honey mustard dressing

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


No options, asked the server if there was an allergy menu or a Gluten-Free menu she said no. I then asked if I could talk to someone and she said there wasn't anything they could do. I chose not to eat anything due to the lack of knowledge . Was very disappointed considering the last review

Celiac friendly?

No

Updated 6 years ago read full review

Celiac

Overall Rating

Review


My waitress went above and beyond making sure my chicken was cooked in a separate pan! Good was very good. Fries are cooked in a shared fryer so I avoided them.

Updated 8 years ago read full review

Reviews of this Chain

Gluten Intolerant

Overall Rating

Review


When we sat down we asked the hostess about a gluten free menu or options and she said she would ask the manager. When the waitress came to take our drink orders she asked if we had asked about gluten free options. She told us that nothing on their menu could really be considered gluten free and they don’t really do that. She was nice but seemed annoyed at the request. I got a grilled chicken cob salad and it was pretty good and at least pretty low gluten but more than likely had some cross contamination.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Symptomatic Celiac

Overall Rating

Review


The waitress tried her best to make sure my meal was gluten free. Unfortunately it was not. All of the sauces are made in house, but the kitchen staff was unsure what was in it. Wouldn’t recommend

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Review


I ate here last night and ended up getting sick afterward. The staff were friendly, answered my questions, and checked on things with the kitchen. I wouldn’t say they were knowledgeable, but were willing to help. However, I still ended up not feeling well.

I got the Ribeye steak, mashed potatoes, and grilled vegetables. Based on their allergen menu, this was all no wheat, no other gluten labeled. Im not sure what went wrong, but I wont be back and I wouldn’t recommend. Nit many GF options at all.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Dog friendly
Celiac

Overall Rating

Review


I was excited because my waitress, when I said I have celiac disease, said they have a gluten free specialist in the house. She came over and asked me how sensitive I was to gluten - obviously I said I could have none (celiac) - and she gave me a good list of recommendations. I ended up eating the spinach dip with fresh carrots and celery as well as the salmon, which I was told both were safe. I was glutened unfortunately :( if you are going for “gluten free” this is a totally fine place to go but for gluten sensitive and definitely celiacs im not sure this is safe… I am so grateful for the waitresses who helped me but this did not work for me :/

Safety


Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Offers outdoor seating

Overall Rating

Review


As kind as they are, The Ale House isnt the place to go if you have celiac. I asked about gluten free and was directed towards the vegetarian options. When I explained that I was vegetarian, my wait staff went to the kitchen to ask about what I could eat. She returned and asked if I could eat pita instead of a bun. She tried, but it's clearly not the place to eat if you have any allergy.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

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