CAVA

2 ratings
$ • Quick Service Restaurant
Reported to have a gluten-free menu

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

12090 Jefferson Ave Suite 1240
Newport News, VA 23602

Most Recent Reviews


Celiac

Overall Rating

Review


As noted it is a chain. Most we've been to are great when you tell them your allergies. Immediately removing gloves, washing hands and putting on new gloves. This is our "home" location.

Depending on how busy this one is, the same person who starts will finish the bowl rather than passing to next station person and asking them to change gloves.

Items usually clearly labeled (there was a label change that was hard to read for a while). We sometimes ask them to take a bowl from the middle of the stack as the person who starts each bowl is often packaging pita so could contaminate the bowls.

Lots of options. We do a build your own bowl rather than remove things from from preset recipes.

Always communicate at the start the allergies and ask them to change gloves. Usually at the words "gluten allergy" they are already headed to the sink to wash hands and reglove.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for lunch
  • Good for takeout
  • Offers online ordering
  • Offers outdoor seating
Updated 10 months ago read full review

Celiac

Overall Rating

Review


This is a chain location. It is a build your one bowl type of place. I alerted the staff to my dietary restrictions and they instantly acknowledged the need. I was impressed. I had a safe meal and did not get sick. I have Celiac.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Offers outdoor seating
Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu

Categories

  • Dairy-Free Friendly
  • Dinner
  • Healthy
  • Keto Friendly
  • Lunch
  • Mediterranean
  • Online Ordering
  • Outdoor Seating
  • Paleo Friendly
  • Quick Service Restaurant
  • Takeout
  • Vegan Friendly

Photos


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Reviews of this Chain

Gluten Intolerant

Overall Rating

Review


Very fresh food. Staff was helpful with food allergy questions and immediately removed gloves when I mentioned gluten. Falafel is not gluten free, but there are many other options. Had an avocado bowl that was excellent

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Cava is a similar set up to chipotle in the build your own manner but they use spoons for all ingredients so there is less worry about cross-contamination. Everything is gluten free except for the pita, falafel, and sides but other than that it’s all safe. The website has a downloadable pdf with all food restrictions laid out which was super helpful. Delicious food and no reaction so far! My only issue with them is that the staff can be rude about the safety precautions, so be prepared to fight a little in order to have safe food.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good vegetarian options
  • Good with other allergies
  • Offers outdoor seating

Overall Rating

Review


I love their food and there are many GF options, but you have to be careful of you are very sensitive to cross contact. They keep pita bread right next to the rice and they are tossing bread around a lot. If you are very sensitive, I would recommend asking if they can get fresh rice from a backup container and change their gloves.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

Symptomatic Celiac

Overall Rating

Review


I love coming to Cava!! They make sure to change their gloves and get new bowls when I mention Celiac and almost everything is gluten free (just not the pita or falafels). They also gave me my bowl for free once!!!

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


I came here when I was visiting Austin and got a bowl that was delicious! The falafel is sadly not gluten free but a lot of their food is and they have a detailed allergen menu. I told them I have a gluten allergy and they were very good about it - they changed their gloves and answered all my questions. There is definitely some risk of cross contamination cuz they do pitas also, but from what I saw the serving spoons don’t touch the pita.

Me and the other celiac person I came with both felt good after eating here!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dairy-free
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegetarian options

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