Chances R Restaurant

Went during a busy time and was a bit nervous based on other reviews but they do have a small GF menu and staff assured me they are very used to preparing food for celiacs. Had the chicken stir fry which was pretty good, quite a large portion. Didn't seem to have any issues.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

It was really just OK. They have a seperate fryer for celiac , which is awesome but was really underwhelmed with the plate. Smallest club sandwich with fries and a pickle 19.99$…..

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

I am bummed to write this review but we had an issue at Chances R Restaurant.

First of all, we love this place...Always great food and great service.

We went for a dinner with adult family members who were visiting. We specifically chose this resturant because it has so many gluten free options, dedicated fryer, educated staff, etc.

During our ordering, the waiter went to the kitchen several times to verify the non-gluten status of this or that. Great!

As we were finishing our yummy nachos, we discovered a piece of bread, about the size of a thick steak fry, on the platter.

We called over the waiter, who's only response was, "I'm sure it's ok." 😳

We asked that the kitchen and management be informed as to what had happened.

In the end, the only response was to take the nachos off our bill. It obviously put a damper on our meal. The celiac in our goup did not want to leave, has "silent" celiac, so will never know if they were "glutened." 😞 I, personally, was suprised and disappointed that neither the house or the kitchen manager came over to talk to us.

I emailed the restaurant the next day, explained the experience, and asked a few questions...but never heard back. That was about 10 days ago.

We all know there is always a risk when eating out. It's just so disappointing when that gamble is a losing hand.

(My local Canadian Celiac Assoc post was commented by many with issues here...seems they changed owners in March 2022. Maybe this resturant is no longer interested in being known as safe for celiacs?)

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— No gluten-free information on the menu

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Have been here twice recently (once for breakfast and once for dinner) both times I was able to be accommodated, the staff was well informed and had many delicious options!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Great Place! Felt very safe Staff was knowledgable

Is there a gluten-free menu?

— Separate gluten-free menu

Great service and vast menu of gf items w dedicated fryer. Had a gf club sandwich and a greek wrap.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Excellent food and service. Staff was very informed on gluten free

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Dedicated gluten-free fryer
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for breakfast/brunch
• Good for dinner
• Good for keto
• Good for lunch
• Good selection of healthy options

Service and food was amazing. There were a lot of options. We settled on a chicken caesar wrap with salad and ribs with fries (dedicated fryer). Looking forward to returning.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Excellent gluten free breakfast. Called ahead of time to confirm dedicated toaster and fryer, and was reassured they still had both. So happy I found this place! Celiac boyfriend feels great and felt their measures were safe after eating here. Would definitely be back!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for breakfast/brunch

Had a fantastic GF breakfast. I had an 'R breakfast with poached eggs, gluten free home fries which have their own dedicated fryer, gluten-free toast in their own dedicated toaster, fresh fruit bowl and a side of baked beans.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I’ve only ordered from here once so far. I called and spoke with someone (who I believe was the manager) and then a second employee when I called back later on. Both were very knowledgeable about the importance of avoiding cross contamination for celiac disease. They were able to clearly explain what was and wasn’t safe on the menu. They did mention the importance of specifying if you have celiac disease (vs. just a gluten free diet by choice) so the kitchen staff know how seriously they need to take precautions. I ordered a stir fry. It honestly didn’t have a ton of flavour, but it wasn’t bad and I didn’t get sick which was the most important thing. I plan to try more things from their menu at some point.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other Characteristics

• Good for takeout
• Good selection of healthy options
• Good vegan options

Came here for breakfast and had a really pleasant experience. Although the menu is not marked by what is gf, my waitress was very knowledgeable and helpful, so I felt comfortable eating here. Would recommend the Texan Omelette!!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for breakfast/brunch
• Good for dairy-free
• Good for kids
• Good for lunch
• Good selection of healthy options
• Offers online ordering
• Offers outdoor seating

Had breakfast here finally. Was good and the staff are knowledgeable. I had emailed ahead of time and the owner replied himself, then gave me his hours and said I could call anytime to discuss what's safe and their procedures.

Celiac friendly?

Yes

One of our regular breakfast spots. They have a dedicated gf toaster & gf homefries. Server helps with recommendations for safe lunch & dinner items.

Celiac friendly?

Yes

Had a great meal! Very easy gluten free menu with lots of options. Gluten free fryer if you ask.