Review of Charleston's Restaurant

This was my first experience at Charlestons and I will never go back. Their gluten free menu is very limited but nothing that out of the ordinary for restaurants. I wanted to try the pork carnitas tacos but the waiter came back and told me the corn tortillas are “gluten free” but made in a facility that processes gluten. I have celiac disease and am very sensitive to cross contamination so I decided to try something else. I next ordered the Famous French Dip and was very excited to see this on the menu since many gluten free restaurants don’t make these in Omaha. They ended up bringing out a small bowl of shaved prime rib and au jus sauce on the side. While I was disappointed to see there wasn’t any bread, I understood because the menu did not say “served with gluten free bread.” However, the server came back after I started eating and said, “the chef wanted me to ask you if modified corn starch is gluten free as it is an ingredient in the au jus.” That made me feel very uneasy as a food labeled “gluten free” on the menu should be GLUTEN FREE like they stated. I ended up eating the food anyways and it was bland and I am paying for it tonight. I 100% do not recommend this restaurant for celiacs or those very sensitive to gluten.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor