The only thing worse than having no idea about gluten is sending a kitchen manager out who is suppose to be an expert and gives false info. All they know is items with flour have gluten, they couldn't tell me about their bacon or any of they seasonings they used. They also told me that items I knew were not gf were safe.
If you eat here, do not trust the kitchen staff. While they claim to understand Celiac's needs they have no idea.
Additionally I am allergic to sulfates which I was not shy about, they gave me a flour less fudge cake LOADED with rum which hospitalized me with one bite. I paid $40 for my meal and $250 for the ER visit.
No
Me and My family is being going to the Chart House for so many celebrations for the past 10years .... But this past year we try for so many times and get more disappointed every visit:(. Took my family from France over the summer there and the view that they offer me is that half of my party of 12 have to face the wall ... That was so embarrassing..... Mother's Day lunch? From bad to worst .... I feel like they being putting us on the worst sitting with no City view... Our last try was today for brunch to celebrate the kids 26 and 24 birthday .... They do not take reservations for brunch. We got there by 11:30am , all the tables are empty and the hosts told us if we want to have a table sitting we have to wait until 1:45pm ... To be nice we decide to eat at the bar ... Another mistake service was horrible , my daughter didn't eat anything and we left there deciding it was are last visit ... Just can't stand that place anymore.... Every is so rude and disrespectful
Yes
I've been for dinner and Sunday brunch. They have a GF menu and made sure I was taken care of. The last time the manager even came out to make sure I knew that he was aware and made sure my food was safe. I really appreciated that.
— Very
— Separate gluten-free menu
— Some
— Excellent
Ate there for dinner. Family member with Celiac. Dedicated gf menu with decent choices. However no gf beer choices.
— Somewhat
— Separate gluten-free menu
— Some
— Good
Would not recommend for celiac individuals. The wait staff was kind, however they were not knowledgeable about their products. When asked if an item was gf, they said “I would assume so,” indicating a lack of certainty. I did eat one raw oyster and was fine, but didn’t want to risk eating anything else there!
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Below Average
I had an allergic reaction at this Chart House two years ago and had to go straight to the hospital about four bites in. I ordered hummus from the gluten free menu and asked for the appropriate modifications for gluten free, but when the plate came, there was pita on it. I caught it before eating anything on the plate and sent it back, and although they said the new plate had been fully re-made with no pita, an anaphylactic reaction occurred after a few bites in and I was rushed to the hospital. I hope the allergy-friendly service has improved since then, but I am too afraid to return.
— Not at all
— Separate gluten-free menu
What a great place for a date night. It was very easy for me to eat here. The server showed me which items on the menu were gf (or could be made gf for me), and there were many options. I ended up having oysters, sushi, salad and a gf creme brûlée flight of sorts. The server coordinated with the chef more than once about avoiding cross-contamination for my meal. Chart House is a beautiful, classic restaurant on the water. I will go back often.
— Very
— Separate gluten-free menu
— Most/All
— Excellent