Review of The Cheesecake Factory

They claimed to have gluten free options. I ordered a burger with green beans instead of fries, but the burger was originally served on a regular bun that the server claimed should be a gluten free bun but was admittedly unsure. The waiter didn't know what measures were in place in.itially, but they replaced the burger for me. I still was sick after the experience. The manager was aware of gluten contamination, but no staff was. That was a huge no-no. They also did not have any gluten free menus, they had some things marked on the menu but others were marked online only.

Service was also poor outside of gluten. Pancakes were served dry with no syrup or butter unless we asked for it, no drinks were refilled without asking, and despite a very long wait for the food they were unwilling to refill bread. Drinks also came in glasses that contained pieces of cheese. One in our party did not receive their food until I received my SECOND burger, 10 minutes after everyone else.

First time dining at this location, and it will be out last. ZERO STARS

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average