Review of The Cheesecake Factory

My daughter has Celiac Disease and I spoke with the manager over the phone before visiting the restaurant about the safety precautions regarding cross contamination. At the restaurant, I informed the server about the situation and that I had spoken to the manager as well. A few minutes later, the server put a full basket of BREAD in front of my daughter stating that she should like this the most!! We were all horrified about this lack of knowledge and communication among the staff. I requested the manger who agreed to take my daughter’s order directly but we were again disappointed that the same server deliver her food to her. Thankfully she did not get sick, but it was very risky and we will not be returning.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average