Review of Chick-fil-A

I am newly diagnosed celiac and still learning how to order everything gluten free so I don't get violently ill. I specified while ordering that I had a severe gluten allergy and needed a gluten free bun. I received my order and noticed the bun looked super grainy so I asked once again if they could clarify whether or not It was okay and gluten free. The girl and guy working drive through window took a closer look and said "yeah! It has a sticker. It's gluten free!" I was still hesitant because I've heard gluten free buns come in separate packaging but I was willing to take their word. My boyfriend insisted that I play it safe and get a third opinion so I walked in and asked the cashiers at front. They provided AMAZING service and told me I did NOT receive what I ordered. They fixed the order and were very apologetic. I would have ended up very sick with intestinal damage had I not TRIPLE checked what I ordered.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good