Chick-fil-A

2 recent ratings
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Bread/Buns, Chicken Fingers/Nuggets, Fries

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

430 South Gammon Road
Madison, WI 53719

Most Recent Reviews


Overall Rating

Review


My Celiac kiddos favorite fries! Never have a problem with just the fries.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 weeks ago read full review

Celiac

Overall Rating

Review


We ordered the grilled chicken nuggets, fruit cup and waffle fries (after I asked the cashier, and she confirmed with another employee, if the waffle fries were in a dedicated fryer and safe for Celiac). About 10 minutes after my son started eating, he got very quiet, stared off and then began writhing in incredible pain, crying and saying his stomach hurt so much. Within 30 minutes, he began vomiting profusely nonstop until there was nothing left. The restaurant was quite busy/full when we were there. When I asked for a puke bag for the car ride and some water and napkins, the staff was very nice and helped with it. But we will never go back after being glutened!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

Updated 6 months ago read full review

Celiac

Overall Rating

Review


Eat here quite often and never have problems. They make a note to change gloves. I get the grilled nuggets and fries are safe as they are prepped separately.

Celiac friendly?

Yes

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Allergen List
  • Bread/Buns
  • Chicken Fingers/Nuggets
  • Fries

Categories

  • Fast Food
  • Kid Friendly
  • Takeout

Notes


Chick-fil-A offers gluten free grilled chicken nuggets and many locations have dedicated fryers for fries. Check with your location if cross-contamination is a concern for you.

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More Reviews


Celiac

Overall Rating

Review


I have never had an issue when I ate here. absolutely love it!

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


Chick-fil-a is about as gluten free friendly as most fast food places. Grilled chicken nuggets are the only real gluten free food. You can order a sandwich without a bun but they don't do a lettuce wrap or anything so it's like going almost anywhere and ordering without a bun then saying that they are gluten free. Food is good, but shouldn't be on this app just because they have an allergen menu and grilled chicken.

Celiac friendly?

No

Updated 9 years ago read full review

Overall Rating

Review


This a new location, and it was super busy when we arrived. I staked our claim at a table, and my mom ordered grilled chicken tenders for me, but when my meal arrived, they were breaded and fried. It turns out they don't have grilled tenders, but they do have grilled nuggets, which they gave me. The breaded chicken (officially known as Chick-n-strips) comes in a cardboard container, but the grilled chicken comes in a round plastic container with a lid. Between the busyness and accidentally ordering something they didn't have, it's easy to see how a mix-up could happen. Fortunately, breaded chicken looks nothing like grilled chicken.Their website menu has "Health/allergen information" tab, which leads to several links including "Allergen, Gluten, & Diabetic Exchange." Clicking on that yields "Gluten information." "Below is a list of our menu items that may fit if you are trying to avoid gluten. Some ingredients such as spices and natural flavors may be proprietary; therefore, we may not have the source listed for those items....Please note that we do not have a gluten free prep area in our kitchens." They list all the gf sauces and dressings as well.

Updated 9 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


The multi grain GF bun is a 9 in the gluten free world. I got the grilled chicken club and waffle fries. Both taste really good and so far so good on contamination.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Overall Rating

Review


I have eaten here many times. I have found Chick-fil-A to be a very good gluten-free venue, however, If you have Celiac disease you must tell the cashier that the order is an allergy. Most places will automatically assume that GF is a diet preference and not use safe handling. They are trained in allergy handling and this is what they look for when working.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for breakfast
  • Good for brunch
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Offers delivery
  • Offers online ordering
Gluten Intolerant

Overall Rating

Review


This Chick-fil-A is one of my favorite fast food restaurants in the area since it has a gluten-free menu.

This establishment offer grilled nuggets, grilled filets, gluten-free buns, lettuce wraps, french fries (made in their own fryer), fruit, kale salad, and other larger salads which you have the option of putting grilled nuggets on and customizing to your liking.

The cashier will communicate to the kitchen if you tell them you have a gluten allergy by having the kitchen team member change their gloves.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Dog friendly
  • Good for brunch
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegetarian options
  • Good with other allergies
  • Offers delivery
  • Offers online ordering
Celiac

Overall Rating

Review


As a celiac I would definitely not recommend this location! I also have DH and got an awful rash after eating here. I would give it a zero safety rating if that was an option. Should have known it wasn’t safe when I was handed my food and asked if it was gluten free and he didn’t know. Most likely haven’t trained the staff about cross contamination. I assumed better from chick fil a. Your meal and service was definitely not my pleasure.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Celiac

Overall Rating

Review


The staff warned against ordering even the grilled chicken and waffle fries because of cross-contamination. They offered me potato chips - LOL! 🤷🏼‍♀

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

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