Chick-fil-A

Man, I really wanted to give them 5 stars because of the amazing service, but I got glutened. I was nervous to try them out because the location in Jordan Landing said nothing was safe. But here at Taylorsville, they smiled and said they could handle it. I was really nervous about the fries and asked more than once to make sure it was dedicated and only fries were made in the oil. The employee said something about the chicken being fried in canola and the fries being fried in peanut oil, so they’re separate. I was nervous but tried it out. They red flagged my gluten issue in the system (haha, although it printed as a “glutan” allergy), and the employee smiled and said she thought they changed gloves. The bun came in its wrapper separate from the grilled chicken (I’ll include photos), and all the fries came together in one bag (even for non-gf orders). They were so friendly, there was a play area for the kids, and one employee walked around asking if we needed anything and handed out mints. They got my husband a refill and one employee happily offered to fish my daughter’s socks out of a locked area of the play area when she lost them. I was so pleased with the service that I said I’d definitely give them 5 stars as long as I didn’t get sick. But later that night, I had burning in my abdomen and gas that I hoped was just indigestion from fried food. But the abdomen pain got worse over the next few days and I realized I must’ve been glutened. I’m so sad because the whole experience was wonderful, but I don’t dare risk going back.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Haven’t ever asked about the fries being in a dedicated fryer, but I sometimes have had bowel irritation after eating here. Could have been due to other factors and/or things I ate though. But they do offer the typically GF bun in its own container.

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for lunch
• Good for takeout
• Offers online ordering
• Offers outdoor seating

The multi grain GF bun is a 9 in the gluten free world. I got the grilled chicken club and waffle fries. Both taste really good and so far so good on contamination.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

I have eaten here many times. I have found Chick-fil-A to be a very good gluten-free venue, however, If you have Celiac disease you must tell the cashier that the order is an allergy. Most places will automatically assume that GF is a diet preference and not use safe handling. They are trained in allergy handling and this is what they look for when working.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for breakfast
• Good for brunch
• Good for dairy-free
• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Offers delivery
• Offers online ordering

This Chick-fil-A is one of my favorite fast food restaurants in the area since it has a gluten-free menu.

This establishment offer grilled nuggets, grilled filets, gluten-free buns, lettuce wraps, french fries (made in their own fryer), fruit, kale salad, and other larger salads which you have the option of putting grilled nuggets on and customizing to your liking.

The cashier will communicate to the kitchen if you tell them you have a gluten allergy by having the kitchen team member change their gloves.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Dog friendly
• Good for brunch
• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good vegetarian options
• Good with other allergies
• Offers delivery
• Offers online ordering

As a celiac I would definitely not recommend this location! I also have DH and got an awful rash after eating here. I would give it a zero safety rating if that was an option. Should have known it wasn’t safe when I was handed my food and asked if it was gluten free and he didn’t know. Most likely haven’t trained the staff about cross contamination. I assumed better from chick fil a. Your meal and service was definitely not my pleasure.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

The staff warned against ordering even the grilled chicken and waffle fries because of cross-contamination. They offered me potato chips - LOL! 🤷🏼‍♀

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu