Review of Chicken in a Barrel BBQ at Coconut Marketplace

4-484 Kuhio Hwy, Kapaʻa, HI 96746

Overall Rating

Review


The cashier was informed on what was GF and what was not, but customer service need a lot of work. Most of the menu was out of stock so the only option we could have was the fish tacos. When the cashier went to the line to tell the cook that the order is GF with an allergy-the cook said " we close in 3 minutes I'm not washing my hands changing gloves or wiping anything down, just tell them the risk is high and offer a refund" . We understand that there is always a risk. All we ask is the bare minimum , sanitize your station , wash your hands, change gloves. Everything the cook refused to do. Even if we came 5 hours to close I would not risk eating at this location. Another member in our party got sick right after eating. I have not had this issue at any other location- they blatantly did not care of respect the people they are serving .

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 2 years ago