The manager at this store is absolutely great about handling food allergies. We eat here frequently and all of the staff here takes great care of us, when ordering. They change gloves, wipe down the counter and get out fresh ingredients if asked. This is the only chipotle’s we eat at in Colorado Springs!
— Very
— Most/All
— Excellent
Not safe at all. No education given to even understand the cross contamination. The staff wanted to help but were clueless.
— Not at all
— Not Much
— Poor
I have ordered the same things from multiple locations my entire life and get sick all of a sudden now when switching locations.
— Not at all
— No gluten-free information on the menu
— Not Much
— Average
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
Staff was rude and didn't want to talk to me after I asked about gluten free - horrible experience
No
I have been to this location many times since being diagnosed, and they are always great when I ask for gluten free. They immediately wash their hands and change their gloves, and usually will change the spoons in the ingredients I want (sometimes they ask if I need them to before changing them). One time there was a new employee who didn't know what I needed, and the other employees explained it. I've been to other locations where they don't seem to have any idea what gluten free means, but this location is consistently very accommodating without any explanation - and friendly about it, too.
Yes
I like to go to this location the best as they are very friendly and accommodating to my gluten free needs (more so than any other chipotle). Even if I keep it simple with chicken, beans, and lettuce, my food is very flavorful!
Yes
LOVE chipotle...love the brown rice!
Always good, natural and pretty healthy
Always safe with the burrito bowls here. Cross contamination is possible but I’ve never experienced problems. Website lists allergen items.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Really accommodating of my coeliac disease, server washed their hands and changed their gloves before preparing the bowl, and I kept the same server. Appeared knowledgeable about needing to maintain GF.
— Somewhat
— Most/All
— Excellent
They have an allergy statement in the front of line telling you to alert them of an allergy. I mentioned I had a gluten allergy and could they do a glove change. They were very nice about it but clearly weren’t very knowledgeable about what to do so just be clear with them. I asked for them to get fresh lettuce, cheese and guac from the back. I also know to avoid the corn salsa and the chips. They stuffed my bowl and it was delicious. I’ll definitely go back.
— Somewhat
— Most/All
— Excellent
We eat here fairly frequently. We always ask the employees to wash their hands and change gloves. Most ingredients are GF, except the tortillas, so the kids get corn shell tacos and my husband and I get bowls. Avoid the cheese and lettuce if you are celiac or very sensitive - cheese and lettuce are the two ingredients where employees use their hands instead of a utensils. On occasion we’ve had to ask an employee to wash their hands twice, when they forgot and touched someone else order while in the midst of fulfilling ours.
— Very
— Some
— Excellent
My experiences at this Chipotle Mexican Grill have all been good. The customer service is decent, and the food is safe and tasty!
You really don't have to worry about gluten because virtually everything is gluten-free, excluding the flour tortillas. The food is what you'd expect: it isn't super high-quality meat, but it is seasoned and tasty (especially when you're in the mood for it)!
And as a plus, this Chipotle has a drive-thru, which is nice if you're someone who doesn't like to get out of their car to order. Although, I prefer going inside.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Average