Chipotle

2.0 stars 2.0 out of 5 2 ratings

358 West Broad Street, Falls Church, VA 22046

(703) 534-8301
Notes
"If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
  • User profile picture thumbnail
    1 ratingJuly 28, 2015

    I was told I'm not allowed to ask them to change there gloves or any thing else from the hours of 11am-3pm per the manager who was standing right there. She said I was holding up the other customers (there was one other person who hadn't even gotten in line yet) so just me. She gave me a whole lecture on how my asking them to change there gloves was a huge inconvenience to everyone working there and she would NOT do this for me again. I needed to eat somewhere else or come back after 3pm. I make it a point to come when there not busy. This was embarrassing, because she followed the worker who was serving my food all the way down the line. Now there was people behind me because she made all 8 employs who were working the line (more then I have ever seen) stand there and listen to her tell me how I'm "being a huge inconvenience to her" I apologized a few times. I just wanted to hide! After I left I wanted to cry, it's hard enough with out getting a public lashing. I was mad at my self for apologizing. I didn't want to eat the food after because at the end the manager reached in and grabbed the toppings with her dirty gloved and topped my meal, she looked at me and said, she needed help, she didn't know what you were asking for. Uugh! Worst service ever! If your up for a public lashing about how your "Allergy" (yes she did air quotes) is inconveniencing everybody you should come here.

  • User profile picture thumbnail
    3 ratingMarch 17, 2014

    They are not trained in GF preparation. Only 1 person knew English and could collaborate with me. After saying so, they did change out the spoons and gloves and walk all the way down with me which was pretty good.

Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 10:00 pm
Saturday
11:00 am - 10:00 pm
Sunday
11:00 am - 10:00 pm

CLICK LIKE to connect with us on Facebook
map of Chipotle

Nearby restaurants

Do you own a gluten-free friendly business?
Contact us to talk about your advertising options.