Chipotle

I was making on line order , and they have no option for gluten free tortillas.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Great service, but I may have had a slight reaction, possibly from cross contamination.

I mentioned to the lady behind the counter that I had a gluten allergy (no, celiac is not an allergy technically, but it's easier than explaining celiac in a busy restaurant and people seem to take allergies more seriously). I had barely even finished saying the word allergy and she immediately washed her hands and changed gloves before I could even ask! She was the only one who handled my food the whole way down the line, instead of passing it down like they normally would. When her coworker asked her to grab something, she said I had an allergy so she couldn't touch anything else until she finished my order.

Had a burrito bowl with chicken, white rice, tomatoes, and guacamole. I could imagine there were probably plenty of opportunities for cross contamination to happen considering they don't have separate kitchen space, ingredients, or utensils, but the only thing on the menu that contains gluten is the flour tortillas, so I figured I would give it a go. They do mention on the website that any of their items containing corn (tortillas, chips, corn salsa, etc) may have come in contact with wheat during growing and harvesting, so I avoided those. I still may have had a slight reaction after eating here...perhaps since it looks like they used the same spoons and toppings for regular orders. I don't seem to be particularly sensitive, but if you are, probably best to avoid this place. Reserving judgment for now, but I was nevertheless impressed with how seriously the server took my allergy request.

They’re very knowledgeable and online their allergen menu clearly states what is okay to eat. Their corn chips and guacamole is amazing.

Always safe with the burrito bowls here. Cross contamination is possible but I’ve never experienced problems. Website lists allergen items.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free

Really accommodating of my coeliac disease, server washed their hands and changed their gloves before preparing the bowl, and I kept the same server. Appeared knowledgeable about needing to maintain GF.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free

They have an allergy statement in the front of line telling you to alert them of an allergy. I mentioned I had a gluten allergy and could they do a glove change. They were very nice about it but clearly weren’t very knowledgeable about what to do so just be clear with them. I asked for them to get fresh lettuce, cheese and guac from the back. I also know to avoid the corn salsa and the chips. They stuffed my bowl and it was delicious. I’ll definitely go back.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for takeout

We eat here fairly frequently. We always ask the employees to wash their hands and change gloves. Most ingredients are GF, except the tortillas, so the kids get corn shell tacos and my husband and I get bowls. Avoid the cheese and lettuce if you are celiac or very sensitive - cheese and lettuce are the two ingredients where employees use their hands instead of a utensils. On occasion we’ve had to ask an employee to wash their hands twice, when they forgot and touched someone else order while in the midst of fulfilling ours.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

My experiences at this Chipotle Mexican Grill have all been good. The customer service is decent, and the food is safe and tasty!

You really don't have to worry about gluten because virtually everything is gluten-free, excluding the flour tortillas. The food is what you'd expect: it isn't super high-quality meat, but it is seasoned and tasty (especially when you're in the mood for it)!

And as a plus, this Chipotle has a drive-thru, which is nice if you're someone who doesn't like to get out of their car to order. Although, I prefer going inside.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Average