Chipotle

I've had Chipotle a few times and not had a reaction. Ate here on Saturday before going to a concert. The staff member changed her gloves before prepping my food and I got a bowl without any gluten-containing ingredients but I still had an intolerance reaction that started about 45 minutes after I finished eating. I spent the evening with severe gi symptoms. Have felt awful for almost a week. They grab the cheese and lettuce by hand. I'm guessing it was cross-contaminated with gluten from the flour tortilla shells. I will think twice before eating here again. The food was delicious, but not worth a week of terrible symptoms.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Always aware of allergies and prepared to help. They even called me back after one episode we had...excellent awareness

This is a great option. I've never had any problems - In 4 years. It's great to only avoid one thing (flour tortillas) and not having to worry about cross contamination in the chips.

Only issue is the line. Order ahead and you'll be fine.

Celiac friendly?

Yes

We have been here 4 times and 3 of the visits they were out of corn tortillas to make a cheese quesadilla for my 4 year old who has Celiac. The one time they did have corn tortillas, the girl put his on top of a flour tortilla. When I told her they couldn't touch, she got aggravated and threw it in the trash. This place could be a great option for gluten free food it they would just keep it in stock & educate their staff.

This should be an easy restaurant to eat, but the staff doesn't speak or understand English very well and although the first person may change their gloves, the rest of line doesn't and they have all handled flour tortillas. The only Chipotle that "got it" was in Virginia Beach, VA.

Always safe with the burrito bowls here. Cross contamination is possible but I’ve never experienced problems. Website lists allergen items.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free

Really accommodating of my coeliac disease, server washed their hands and changed their gloves before preparing the bowl, and I kept the same server. Appeared knowledgeable about needing to maintain GF.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free

They have an allergy statement in the front of line telling you to alert them of an allergy. I mentioned I had a gluten allergy and could they do a glove change. They were very nice about it but clearly weren’t very knowledgeable about what to do so just be clear with them. I asked for them to get fresh lettuce, cheese and guac from the back. I also know to avoid the corn salsa and the chips. They stuffed my bowl and it was delicious. I’ll definitely go back.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for takeout

We eat here fairly frequently. We always ask the employees to wash their hands and change gloves. Most ingredients are GF, except the tortillas, so the kids get corn shell tacos and my husband and I get bowls. Avoid the cheese and lettuce if you are celiac or very sensitive - cheese and lettuce are the two ingredients where employees use their hands instead of a utensils. On occasion we’ve had to ask an employee to wash their hands twice, when they forgot and touched someone else order while in the midst of fulfilling ours.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

My experiences at this Chipotle Mexican Grill have all been good. The customer service is decent, and the food is safe and tasty!

You really don't have to worry about gluten because virtually everything is gluten-free, excluding the flour tortillas. The food is what you'd expect: it isn't super high-quality meat, but it is seasoned and tasty (especially when you're in the mood for it)!

And as a plus, this Chipotle has a drive-thru, which is nice if you're someone who doesn't like to get out of their car to order. Although, I prefer going inside.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Average