Chipotle

Although they only have one item (soft tortilla shells) with gluten, it alone often cross-contaminates the entire restaurant. Sometimes the serving spoon for rice or meat will touch the shell. They touch the shells with their gloves, and also touch lettuce and shredded cheese with the gloves, cross-contaminating them. Then pieces of them fall into bins of other ingredients, cross-contaminating *them*. I've foolishly been here enough where I've seen it happen. I've also seen them use their cross-contaminated gloves to touch rice and meat to get it all out when it sticks to the serving spoon, contaminating the whole batch.

I realize they're trained to avoid things like this but mistakes happen. I love the food and think it's delicious so I've eaten here a lot and sometimes I haven't been glutened. But sometimes I have, and don't think it's worth the risk. But, one caveat: you'd probably be fine if you use nothing but 100% new ingredients that haven't been touched for anyone else's meal. They're accommodating enough that they may even do that if you explicitly ask. But I personally don't feel comfortable inconveniencing their staff like that and holding up the line for everyone else.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Safety Feature Ratings

• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Offers delivery
• Offers online ordering
• Offers outdoor seating

They changed gloves, brought out clean spoons and fresh cheese. I felt very safe!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for kids
• Good for lunch
• Good for takeout
• Offers online ordering
• Offers outdoor seating

This was a exceptional Chipotle. I mentioned I had a wheat allergy and they without question changed gloves, serving spoons, and even pulled out a separate cheese and lettuce supply. They even took the time to wipe down the counter to prevent any sort of cross contamination!

Edit: I came back to lower my review from 5 to 4 stars. Basically, this place is hit or miss with when it comes to allergies. It depends on who is serving you. Some of their staff knows what to do and others do not. Thankfully, no one has complained or looked annoyed when I asked them to change gloves or get the cheese from the second container.

We are unable to avoid getting sick no matter how careful they are with the cleaning of the line.

They try, sometimes. But the fact is if you're sensitive you cannot avoid cross contamination here!!!! They slide burritos down the line all day and while cleaning the line and changing spoons may be enough for some people, but I've not been able to avoid cross contamination here. Decent food, but not worth it.

SO GOOD VEGAN AND GLUTEN FREE I HIGHLY RECOMMEND ❤ all healthy, totally accepting, plus gluten-free chips are so good!! 10 out of 10

It is easy to get a good meal here. They will treat you well.

My favorite chipotle! If I order on the app, I label my meal as “name + gluten allergy”. The staff always changes their gloves before handling my bowl. I’ve never gotten sick!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for lunch
• Good for takeout
• Offers delivery
• Offers online ordering

We asked to eat Gluten Free. The person in charge along with line workers changed gloves, wiped surfaces, got out new serving utensils, got all fresh food needed for our orders and made our bowls. We appreciated their thoroughness and concern.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Yay for the Westview Chipotle in Frederick! I told the woman behind the counter that I have Celiac's and she immediately changed her gloves and personally handled my order thru the entire serving line.

I should have waited a few hours before giving my review. Even though the woman who served me did her best, there was still cross contamination. A couple hours later I had bloating and was running for a bathroom. Sorry but Chipotle is not Celiac Friendly.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

Other Characteristics

• Good for dinner
• Good for keto
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good vegan options
• Good vegetarian options

Let me start off by saying, WOW. Never have I ever felt co fident in ordering from a non dedicated place before but they employees were EXTREMELY knowledgeable. I asked what they are gf procedures are and right away the nice employe wiped off the counter and without me having to ask he got all the ingredients fresh from the back with clean gloves and a new bowl. He was super nice and friendly, I will 100% be back here again. Seriously this is the place to go if your in the area.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for alcohol-free
• Good for brunch
• Good for dairy-free
• Good for dinner
• Good for egg-free
• Good for grain-free
• Good for keto
• Good for kids
• Good for lunch
• Good for oat-free
• Good for peanut-free
• Good for rice-free
• Good for soy-free
• Good for sugar-free
• Good for takeout
• Good for tree-nut free
• Good selection of healthy options
• Good vegan options
• Good vegetarian options
• Good with other allergies
• Low-FODMAP friendly
• Offers delivery
• Offers online ordering
• Offers outdoor seating
• Paleo friendly

I have eaten at several places of this establishment and they have always changed their gloves and utensils if you ask them to get your stuff from a fresh bin they will never had a problem at any of them but make sure you let them know.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent