Chipotle

8 ratings
$ • Quick Service Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Rice Bowls, Tacos

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
4 ratings

As rated by the community

2579 W. Wabash Ave.
Springfield, IL 62708

Most Recent Reviews


Celiac

Overall Rating

Review


Based on prior reviews, this one has obviously gone down hill. The two women behind the counter were not very well versed in food safety since I told them I had a gluten allergy and asked them to change gloves and they immediately looked confused. Neither washed hands, but did put on clean gloves. One started making my order, then instead of continuing it through to the end, she started taking the order behind me (which they ordered a quesadilla that she touched with her gloves) then came back to finish my order, instead of the other woman taking over. I only got things she could use a spoon for since she clearly didn’t understand that touching the tortilla would make me sick (no cheese or lettuce then). Would not recommend going here again. Overall the restaurant was very unclean (including the restrooms).

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Updated 8 months ago read full review

Symptomatic Celiac

Overall Rating

Review


The girl willingly washed her hands up to her elbows, used hand sanitizer, put on clean gloves and got fresh cheese & lettuce for me.

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


Staff was quickly ready to accommodate gluten free needs. Staff washed hands, changed gloves and got new a new bowl and food from the back as soon as I stated I was gluten free.

Celiac friendly?

Yes

Updated 5 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Gluten-Free Menu
  • Rice Bowls
  • Tacos

Categories

  • Dairy-Free Friendly
  • Fast Food
  • Keto Friendly
  • Kid Friendly
  • Lunch
  • Mexican
  • Nut-Free Friendly
  • Online Ordering
  • Paleo Friendly
  • Peanut-Free Friendly
  • Quick Service Restaurant
  • Takeout
  • Vegan Friendly

Notes


Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.

From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."

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More Reviews


Celiac

Overall Rating

Celiac friendly?

Yes

Updated 9 years ago read full review

Celiac

Overall Rating

Review


Chipotle is my favorite place to get a gluten free meal. I dine here once a month at least and have not had a problem yet. Each time I was there, a staff member changed gloves. Once, I heard a worker warn another not to touch my dish as it was gf. Needless to say, I was impressed! The burrito bowls are fabulous!!

Updated 10 years ago read full review

Overall Rating

Review


The employees here are very knowledgeable and immediately change gloves and wash hands when you ask for a gf order. Everything on their menu is gf (except flour tortillas) so there are plenty of options.

Updated 11 years ago read full review

Overall Rating

Review


The burrito bowls are gluten free. Very good and I've never had any cross contamination.

Updated 11 years ago read full review

Overall Rating

Review


This place is legendary. But more specifically, they're gf burritos are. It's the burrito in a bowl, or burrito bowl, as it says on the menu. Chipotle is the first to have a burrito that is gluten free, but just as big as everyone elses THANK YOU CHIPOTLE!!!!!!!

Updated 11 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


Best GF fast food experience so far. They didn’t make me feel weird or like I took too much time. I told them I have a gluten allergy and the line stopped. They changed spoons for what I ordered, wiped down the counter, got out fresh cheese and lettuce, changed gloves, and one person took charge of my order seeing it through to the end of the line. I know there’s still a risk, but I’m thankful for all they did to help me eat with my family.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good vegetarian options
  • Good with other allergies
  • Offers online ordering
  • Offers outdoor seating
Symptomatic Celiac

Overall Rating

Review


I was a little concerned when I read it had been two years since the last review, but I went and as soon as I told the server I had celiac, she immediately offered to wipe down the surfaces and change gloves. She did it so cheerfully also!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Lots of gluten free options, good choice for catering, and ability to sort through gluten free options by using their dietary filter online. There are good options available if you're dairy free/vegan as well!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for dairy-free
Symptomatic Celiac

Overall Rating

Review


While there’s obviously a chance of cross contamination, the workers here are very nice and accommodating. Everything except for the tortillas is gluten free. I always ask them to change their gloves and this past time a worker felt her glove touch the tortillas after changing them so she immediately changed them again! They never have a problem getting lettuce or cheese from the back which I appreciate! I have not had a reaction here yet and I am very sensitive!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Sensitive

Overall Rating

Review


I told the server I was gluten sensitive, and she immediately changed gloves and handled all my food herself.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for soy-free
  • Good for takeout

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