Review of Chipotle

2579 W. Wabash Ave., Springfield, IL 62708

Overall Rating

Review


Based on prior reviews, this one has obviously gone down hill. The two women behind the counter were not very well versed in food safety since I told them I had a gluten allergy and asked them to change gloves and they immediately looked confused. Neither washed hands, but did put on clean gloves. One started making my order, then instead of continuing it through to the end, she started taking the order behind me (which they ordered a quesadilla that she touched with her gloves) then came back to finish my order, instead of the other woman taking over. I only got things she could use a spoon for since she clearly didn’t understand that touching the tortilla would make me sick (no cheese or lettuce then). Would not recommend going here again. Overall the restaurant was very unclean (including the restrooms).

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Updated 9 months ago

Celiac