Awesome experience at this location. Servers washed hands, changed gloves, and got out fresh containers of everything my daughter was having on her tacos. Serving spoons were changed out as well-all before I even asked. Restaurant was crowded, but the staff couldn’t have been nicer!
Yes
They are sensitive to ensuring no cross contamination. I highly recommend this restaurant.
Yes
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
Eating here this evening was quite a surprise. When I asked the server to change her gloves, she asked me what I wanted and took out all the utensils to swap for clean ones. How refreshing that a restaurant actually wants to serve those with celiac disease.
Chipotle is great gf place to eat. We eat here often. Be sure to identify yourself as a celiac or as gluten intolerant so that they change their gloves & serving spoons. In addition if cross contamination is an issue for you ask for fresh lettuce & cheese because gloves that have touched flour tortillas have been used in the lettuce and cheese. I gave a 4 because I would love to eat the soft corn tortillas but they do not have a separate warmer.
Wonderful staff and great food. I have eaten here an haven't had a problem with cross contamination. I wish more restaurants treated gluten free the way Chipotle does!!
Best GF fast food experience so far. They didn’t make me feel weird or like I took too much time. I told them I have a gluten allergy and the line stopped. They changed spoons for what I ordered, wiped down the counter, got out fresh cheese and lettuce, changed gloves, and one person took charge of my order seeing it through to the end of the line. I know there’s still a risk, but I’m thankful for all they did to help me eat with my family.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
I was a little concerned when I read it had been two years since the last review, but I went and as soon as I told the server I had celiac, she immediately offered to wipe down the surfaces and change gloves. She did it so cheerfully also!
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Lots of gluten free options, good choice for catering, and ability to sort through gluten free options by using their dietary filter online. There are good options available if you're dairy free/vegan as well!
— Very
— Some
— Average
While there’s obviously a chance of cross contamination, the workers here are very nice and accommodating. Everything except for the tortillas is gluten free. I always ask them to change their gloves and this past time a worker felt her glove touch the tortillas after changing them so she immediately changed them again! They never have a problem getting lettuce or cheese from the back which I appreciate! I have not had a reaction here yet and I am very sensitive!
— Somewhat
— Most/All
— Excellent
I told the server I was gluten sensitive, and she immediately changed gloves and handled all my food herself.
— Somewhat
— Some
— Excellent