Chipotle

I went there and told them i had a gluten allergy. ,(i have celiac disease) they didnt seem to care. The person looked at me like she didnt understand me. Then another worker put on new gloves and with an attituted began to take me order. I told her i had a gluten allergy and wanted to make sure i didnt pick anything with gluten . Then she looked at me and said i changed my gloves and showed me her gloves. I wont go back here, i felt like crying just really bad experience.

Asked three times for spoons and gloves to be changed. Nobody seemed to care or understand. Explained I am sensitive to cross contamination. The person starting my order was going to use the same bowl he was holding before changing gloves. Unbelievable experience. Do not come here unless they get some training.

Celiac friendly?

No

If you stick to the bowls you'll be ok. If you have corn tortillas you'll get poisoned. The people in this store, in general, don't like to be inconvenienced. :-/

The didn't really know what I was talking about. The lady who served me said she wasn't allowed to leave her station but the other lady's didn't want to change there gloves. I will admit I went at a very busy time. Half way through someone told one of the other lady's to man the first spot so the line started moving again. Up until then all four lady's just stood back and let the First Lady work. The cash register lady told the other lady where to find the in contaminated items. At the end she asked what I was allergic to and I told her the flour tortillas. She said OH! Now I get it, we have never had someone ask us to do this before. She then apologized. Over all it was ok and I was able to eat my food feeling safe. I felt bad I went at such a busy time. The three states was because there was a lot of eye rolling in the beginning, I think now it was not because of me but the other lady's not helping her but I asked her to stop because I was already uncomfortable.

Celiac friendly?

Yes

Once again Chipotle comes through with a great GF meal.

Celiac friendly?

Yes

Always safe with the burrito bowls here. Cross contamination is possible but I’ve never experienced problems. Website lists allergen items.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free

Really accommodating of my coeliac disease, server washed their hands and changed their gloves before preparing the bowl, and I kept the same server. Appeared knowledgeable about needing to maintain GF.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free

They have an allergy statement in the front of line telling you to alert them of an allergy. I mentioned I had a gluten allergy and could they do a glove change. They were very nice about it but clearly weren’t very knowledgeable about what to do so just be clear with them. I asked for them to get fresh lettuce, cheese and guac from the back. I also know to avoid the corn salsa and the chips. They stuffed my bowl and it was delicious. I’ll definitely go back.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for takeout

We eat here fairly frequently. We always ask the employees to wash their hands and change gloves. Most ingredients are GF, except the tortillas, so the kids get corn shell tacos and my husband and I get bowls. Avoid the cheese and lettuce if you are celiac or very sensitive - cheese and lettuce are the two ingredients where employees use their hands instead of a utensils. On occasion we’ve had to ask an employee to wash their hands twice, when they forgot and touched someone else order while in the midst of fulfilling ours.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

My experiences at this Chipotle Mexican Grill have all been good. The customer service is decent, and the food is safe and tasty!

You really don't have to worry about gluten because virtually everything is gluten-free, excluding the flour tortillas. The food is what you'd expect: it isn't super high-quality meat, but it is seasoned and tasty (especially when you're in the mood for it)!

And as a plus, this Chipotle has a drive-thru, which is nice if you're someone who doesn't like to get out of their car to order. Although, I prefer going inside.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Average