— Very
— No gluten-free information on the menu
Great caution, despite a very long line, washed hands and changed gloves, then took all the cold toppings from the coolers, that had not been used yet.
— Very
— Most/All
— Excellent
The staff was very accommodating to celiacs. I don’t know the names of the 2 women that helped me but I was ordering gluten free and gluten entrees and one woman made mine and the other made the tacos for my husband. She washed her hands, used hand sanitizer, and new gloves and got brand new cheese and lettuce for my burrito bowl. Will 100% return to this location.
Yes
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
The options here are burritos (wheat), bowls (on rice), salads (on lettuce), or tacos (likely corn tortillas but didn’t ask). All the ingredients are gluten free except for the wheat tortillas.
There was a knowledgeable staff member we talked to who offered to get ingredients from the back that hadn’t been put out and to use fresh gloves and utensils. The only problem was that they didn’t have any proteins (meat, beans, or tofu) that hadn’t been put out yet. Another reviewer said that just changing gloves and spoons worked for them but the spoons do touch the wheat tortillas and then go back into the ingredients so there is almost certainly some cross contamination occurring (I aim for the FDA standard of less than 20 ppm gluten). Therefore I decided not to eat here and went to the CoreLife restaurant next door (great!) and brought my food back to chipotle to eat with my family.
I don’t rate this as celiac friendly because they’re not really set up to serve celiacs, but they were better than places who are clueless. They did say the tortilla chips are gf (not fried in oil that has gluten). I think this would be a great place for a gf person who’s not celiac/highly sensitive.
Knowledgeable about GF and cross contamination.
Yes
Always safe with the burrito bowls here. Cross contamination is possible but I’ve never experienced problems. Website lists allergen items.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Really accommodating of my coeliac disease, server washed their hands and changed their gloves before preparing the bowl, and I kept the same server. Appeared knowledgeable about needing to maintain GF.
— Somewhat
— Most/All
— Excellent
They have an allergy statement in the front of line telling you to alert them of an allergy. I mentioned I had a gluten allergy and could they do a glove change. They were very nice about it but clearly weren’t very knowledgeable about what to do so just be clear with them. I asked for them to get fresh lettuce, cheese and guac from the back. I also know to avoid the corn salsa and the chips. They stuffed my bowl and it was delicious. I’ll definitely go back.
— Somewhat
— Most/All
— Excellent
We eat here fairly frequently. We always ask the employees to wash their hands and change gloves. Most ingredients are GF, except the tortillas, so the kids get corn shell tacos and my husband and I get bowls. Avoid the cheese and lettuce if you are celiac or very sensitive - cheese and lettuce are the two ingredients where employees use their hands instead of a utensils. On occasion we’ve had to ask an employee to wash their hands twice, when they forgot and touched someone else order while in the midst of fulfilling ours.
— Very
— Some
— Excellent
My experiences at this Chipotle Mexican Grill have all been good. The customer service is decent, and the food is safe and tasty!
You really don't have to worry about gluten because virtually everything is gluten-free, excluding the flour tortillas. The food is what you'd expect: it isn't super high-quality meat, but it is seasoned and tasty (especially when you're in the mood for it)!
And as a plus, this Chipotle has a drive-thru, which is nice if you're someone who doesn't like to get out of their car to order. Although, I prefer going inside.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Average