Went in when they were very busy; told the girl I was extremely gluten sensitive since not all know Celiac my name, she changed her gloves for me and I ordered the tacos. She made a mistake and picked up the small flour tortillas. I corrected her that I needed the hard tacos and she started to grab them with the now floured glove; I quickly stopped her and she changed her gloves again. The next worker in line changed his gloves before I even asked when he over heard our exchange and when we got the the cheese, which they use their hands to get, he reached under the counter and opened the fresh container for me then put it back.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Yes
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
We had a group of 6 and it was crazy busy but we were able to get a table. The staff was accommodating. The downside was the place is so noise and the ice tea container had not been cleaned properly so the unsweet tea tasted metallic and like stale tea.
Yes
I eat here atleast 2 times a week and I haven't had any problems! I try to go when they first open so no risk of cross contamination but if you happen to not get there early I would just tell them to change their gloves which they have no problem doing!
Eat here at least once a week - they will change gloves if you ask them to - have had no problems
Yes
The person below me must be a booger. Anytime I've gone and tell them I'm gluten free, one person takes off their gloves, washes their hands, and gets new gloves. They offer to change out the spoons or utensils. And one person handles my food the whole time. Absolute A++++++ effort.
Totally uneducated about how to serve gluten free.
Always safe with the burrito bowls here. Cross contamination is possible but I’ve never experienced problems. Website lists allergen items.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Really accommodating of my coeliac disease, server washed their hands and changed their gloves before preparing the bowl, and I kept the same server. Appeared knowledgeable about needing to maintain GF.
— Somewhat
— Most/All
— Excellent
They have an allergy statement in the front of line telling you to alert them of an allergy. I mentioned I had a gluten allergy and could they do a glove change. They were very nice about it but clearly weren’t very knowledgeable about what to do so just be clear with them. I asked for them to get fresh lettuce, cheese and guac from the back. I also know to avoid the corn salsa and the chips. They stuffed my bowl and it was delicious. I’ll definitely go back.
— Somewhat
— Most/All
— Excellent
We eat here fairly frequently. We always ask the employees to wash their hands and change gloves. Most ingredients are GF, except the tortillas, so the kids get corn shell tacos and my husband and I get bowls. Avoid the cheese and lettuce if you are celiac or very sensitive - cheese and lettuce are the two ingredients where employees use their hands instead of a utensils. On occasion we’ve had to ask an employee to wash their hands twice, when they forgot and touched someone else order while in the midst of fulfilling ours.
— Very
— Some
— Excellent
My experiences at this Chipotle Mexican Grill have all been good. The customer service is decent, and the food is safe and tasty!
You really don't have to worry about gluten because virtually everything is gluten-free, excluding the flour tortillas. The food is what you'd expect: it isn't super high-quality meat, but it is seasoned and tasty (especially when you're in the mood for it)!
And as a plus, this Chipotle has a drive-thru, which is nice if you're someone who doesn't like to get out of their car to order. Although, I prefer going inside.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Average