I LOVE Chipotle for gluten free. It is the main place I go now in Plattsburgh if I don’t want to have cross contamination or an allergic reaction. Their burrito bowls are delectable, filling, and easy! Just let them know so they can wash their hands and change gloves in case they just rolled a burrito!
— Very
— Most/All
— Excellent
Will change gloves, wash hands, and get separate cheese and lettuce if you ask. It really depends on the person you get when you order though. I’ve had both really good and really bad experiences. Most of the time the workers are very friendly but I’ve had a few of the workers get visibly irritated when I tell them I have celiacs.
The food is always good. I love getting the rice bowls and they’re fantastic.
I would give it 5 starts if some of the employees weren’t so rude. A few get visibly upset when they have to wash their hands and change their gloves. It’s just an unsettling feeling when they’re making your food and it’s honestly just really rude.
— Somewhat
— No gluten-free information on the menu
— Most/All
— Good
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
Once I mentioned my children both had celiac, the server immediately removed his gloves without me asking and then asked if they were going to want cheese and lettuce. I said yes, so he requested a fresh cheese and lettuce container )since other workers are touching flour tortillas and then the lettuce and cheese). We were very pleased and felt confident that it was safe to eat.
Yes
I discovered while traveling last month that not every Chipotle is as good about GF service as this one, so I feel lucky to live near them!Everything on the menu is GF except their flour tortillas, and all the toppings except the cheese is handled with utensils that never touch the tortillas, so crosscontamination has never been a problem for me.They are happy to wash hands & change gloves and to wrap corn tortillas in foil before heating to avoid crosscontamination (though I usually order a burrito bowl). They have never made me feel awkward or like an inconvenience over it, either.
Yes
My favorite chipotle! If I order on the app, I label my meal as “name + gluten allergy”. The staff always changes their gloves before handling my bowl. I’ve never gotten sick!
— Very
— Some
— Excellent
We asked to eat Gluten Free. The person in charge along with line workers changed gloves, wiped surfaces, got out new serving utensils, got all fresh food needed for our orders and made our bowls. We appreciated their thoroughness and concern.
— Very
— Excellent
Yay for the Westview Chipotle in Frederick! I told the woman behind the counter that I have Celiac's and she immediately changed her gloves and personally handled my order thru the entire serving line.
I should have waited a few hours before giving my review. Even though the woman who served me did her best, there was still cross contamination. A couple hours later I had bloating and was running for a bathroom. Sorry but Chipotle is not Celiac Friendly.
— Not very
— No gluten-free information on the menu
— Not Much
Let me start off by saying, WOW. Never have I ever felt co fident in ordering from a non dedicated place before but they employees were EXTREMELY knowledgeable. I asked what they are gf procedures are and right away the nice employe wiped off the counter and without me having to ask he got all the ingredients fresh from the back with clean gloves and a new bowl. He was super nice and friendly, I will 100% be back here again. Seriously this is the place to go if your in the area.
— Very
— Most/All
— Excellent
I have eaten at several places of this establishment and they have always changed their gloves and utensils if you ask them to get your stuff from a fresh bin they will never had a problem at any of them but make sure you let them know.
— Very
— Most/All
— Excellent