I usually go right at opening. I will set an alarm on my day off. I am hypersensitive and haven’t gotten sick. I request a new service spoon and gloves and a wipe down of the counters. They usually just use the new spoon for all the containers. The staff are usually nice. Avoid the tortillas obviously. Avoid corn as well because their website says the place they get food from has corn and wheat cross contact.
— Somewhat
— Most/All
— Excellent
Chipotle overall can be really good for celiacs as long as you avoid the tortillas and corn products including chips, corn salsa etc. With this particular store your experience can be varied based off which staff member helps you with your order. The last couple times I've gone I have been met with eye rolls and huffing while ordering my food. If you do go be extra vigilant and advocate for yourself and what you need. I had gotten a chicken bowl with rice beans cheese and a side of guacamole. When I asked for the staff member to change gloves, change spoons and get fresh cheese that had not been crossed contaminated that is where the service was not great. I had even gone between the lunch and dinner rush to make sure that the staff were not busy.
— Somewhat
— No gluten-free information on the menu
— Most/All
— Average
They are the best, we eat here all the time and they are very helpful with food allergy requests
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
I appreciate their variety of gluten free options. My daughter complains about the beans being spicy but she’s just a picky eater overall. She does enjoy the rice, queso, chicken, chips, etc. I like that I can get her a full kids meal here.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
A manger is celiac and makes an effort however there is a lot of cross contamination and any type of veggie will have gluten contamination because the quesadillas are cut on the same cutting boards all veggies are cut on with minimal sanitizing and no discretion of which one is veggies only
— Not very
— No gluten-free information on the menu
— Not Much/None
— Excellent
Yikes. I've seen some Chipotle's that are fairly safe but today was not it. The server knew what cross contamination was, and she changed gloves, washed her hands, wiped down the counter, but while she was wiping everything down crumbs were falling back into the bins, and I was watching them serve before hand and the ladles would brush right against the tortillas before going back into the containers. It was probably right after the rush too. Didn't even bother ordering because I knew I'd be sick.
— Not very
Not to bad. Have to explain a little w some staff members. Never had an issue
— Somewhat
— No gluten-free information on the menu
— Most/All
— Excellent
Not celiac level gluten free friendly, unable to get food from the back and don’t really understand cross contamination!
— Not at all
— No gluten-free information on the menu