I usually go right at opening. I will set an alarm on my day off. I am hypersensitive and haven’t gotten sick. I request a new service spoon and gloves and a wipe down of the counters. They usually just use the new spoon for all the containers. The staff are usually nice. Avoid the tortillas obviously. Avoid corn as well because their website says the place they get food from has corn and wheat cross contact.
— Somewhat
— Most/All
— Excellent
Chipotle overall can be really good for celiacs as long as you avoid the tortillas and corn products including chips, corn salsa etc. With this particular store your experience can be varied based off which staff member helps you with your order. The last couple times I've gone I have been met with eye rolls and huffing while ordering my food. If you do go be extra vigilant and advocate for yourself and what you need. I had gotten a chicken bowl with rice beans cheese and a side of guacamole. When I asked for the staff member to change gloves, change spoons and get fresh cheese that had not been crossed contaminated that is where the service was not great. I had even gone between the lunch and dinner rush to make sure that the staff were not busy.
— Somewhat
— No gluten-free information on the menu
— Most/All
— Average
They are the best, we eat here all the time and they are very helpful with food allergy requests
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
Best GF fast food experience so far. They didn’t make me feel weird or like I took too much time. I told them I have a gluten allergy and the line stopped. They changed spoons for what I ordered, wiped down the counter, got out fresh cheese and lettuce, changed gloves, and one person took charge of my order seeing it through to the end of the line. I know there’s still a risk, but I’m thankful for all they did to help me eat with my family.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
I was a little concerned when I read it had been two years since the last review, but I went and as soon as I told the server I had celiac, she immediately offered to wipe down the surfaces and change gloves. She did it so cheerfully also!
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Lots of gluten free options, good choice for catering, and ability to sort through gluten free options by using their dietary filter online. There are good options available if you're dairy free/vegan as well!
— Very
— Some
— Average
While there’s obviously a chance of cross contamination, the workers here are very nice and accommodating. Everything except for the tortillas is gluten free. I always ask them to change their gloves and this past time a worker felt her glove touch the tortillas after changing them so she immediately changed them again! They never have a problem getting lettuce or cheese from the back which I appreciate! I have not had a reaction here yet and I am very sensitive!
— Somewhat
— Most/All
— Excellent
I told the server I was gluten sensitive, and she immediately changed gloves and handled all my food herself.
— Somewhat
— Some
— Excellent